MMT Customer Care Support Process:
MakeMyTrip Customer Care Number: For prompt assistance with your issue or query. Reach out to MMT customer support; they are available 24/7 to provide you the prompt solution. MakeMyTrip offers several ways to contact MakeMyTrip’s customer care team to get your query or issues related to the various needs and preferences.
Download the app now:
Website: makemytrip.com
Toll-Free Customer Care Support:
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- 01244628747 (24×7 customer support)
- 1800102 8747 (for general queries)
- 18001202508 (for cancellations, refunds, and customer support)
- 1800118747 (for BSNL users)
MMT Other Phone Numbers:
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- +911244628747 (for flights, hotels, and holidays)
- +911244781997 (for international air bookings)
- +911244628765 (for bus bookings)
- +911244628765 (for train bookings)
To obtain support through WhatsApp Support:
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- You can register your complaint by sending a message to the WhatsApp number +918800001915.
- You will receive messages regarding your upcoming trips or queries related to recent trips.
IVR Menus for : 01244628747 / 01245045105
Here are the IVR options to connect with MMT customer care support promptly:
• Press 1 for new bookings
• Press 2 for existing bookings
• Press 3 for cancellations & refunds.
• Press 9 to speak to a representative.
How to get MakeMyTrip chat support?
Here is a step-by-step guide for connecting with MMT customer support or raising a ticket through the MakeMyTrip app or website.
MakeMyTrip App Chat Process:
Step 1. First, we will go through the app process:
Step 2. Open your MMT App and log in.
Step 3. Navigate to the ‘My Trips’ tab at the bottom.
Step 4. Select your booking; this can be either a previous or an upcoming reservation.
Step 5. Scroll down and tap ‘Need Help’ or ‘Receive Support’.
Step 6. Choose your category, such as refund or payment-related issues.
Step 7. After selecting your concern, follow the prompt steps provided by MMT.
Step 8. This will initiate a support chat.
Step 9. Alternatively, you can submit a ticket. In this case, you’ll need to attach a screenshot of any specific issues or write down your messages.
Step 10. Once you submit your request, you can monitor the status of your support ticket in the ‘Support Tickets’ section of your profile.
MakeMyTrip Website Chat Process:
Through the website, here is the step-by-step process for raising a ticket or chatting with the MMT support team:
Step 1. Go to the https://www.makemytrip.com website and log in.
Step 2. On the top right side, ‘click’ on ‘My Account’, then select ‘My Trips’.
Step 3. Identify the relevant booking and click on the ‘Need Help’ or ‘Raise Concern’ section.
Step 4. Choose your query type, such as refund, booking, or billing, etc. If there is any issue, select the appropriate category and proceed.
Step 5. Select the correct subcategory and complete the support form if you wish to raise a complaint.
Step 6. If you would like to continue with the chat request, enter a message and upload any supporting documents if needed, such as a screenshot or specific order details.
Step 7. Once everything is completed, you can submit your request.
Step 8. Keep your case ID handy, as you will receive updates via mobile or email. You can also verify and track your ticket status if desired.
Important Links:
Please follow the link below, select your relevant location, and enter the details in the search bar to contact the team for that specific location.
MMT Email Support Email Addresses:
For general customer support:
- For Domestic flights send email to : domflights@makemytrip.com
- For International flights send email to: intlair@makemytrip.com
- For Hotels and holidays, send email to: homestays.customer.service@makemytrip.com
- To raise a complaint Nodal officer: nodalofficer@makemytrip.com
- To connect to escalation support Grievance officer: grievanceofficer@makemytrip.com
MakeMyTrip Official Social Media Platforms:
Contact MMT Head Office:-
MakeMyTrip India Pvt. Ltd
Fixed Line:
01244628747
01245045105
Conclusion:
To contact MakeMyTrip, the process is quite straightforward. Simply dial the provided numbers, which are available 24/7. If you wish to send an email or any related attachments, you can reach them via email. Alternatively, you can contact MMT customer care support through social media channels. If your issue remains unresolved, you may also reach out to nodal officers or use grievance support channels.