Purplle Customer Care Number
Purplle Customer Care Number refers to an Indian e-commerce platform that offers various beauty products for personal care, featuring a wide range of brands at competitive prices.
They offer a customer loyalty programme and also provide services offline. If you encounter any challenges while using Purplle, face issues related to an order, or experience account-related problems, including difficulties with order returns or refunds, you can easily contact Purplle.com customer care for prompt assistance in resolving your query.
Follow the step-by-step process outlined below to expedite the resolution of your issue.
Purplle’s Helpline Number
Call on this number for any queries related to Purplle.com
Toll-free number: 8655500222 (Mon-Sun, 10am to 11pm)
Purple Email Support : customercare@purplle.com
- Purple Website link: click here
- Purple App Download Link:
Purplle’s IVR Menus for: 8655500222
Once you dial this 8655500222 number, follow the below options by finishing the welcome message:
Step 1: Press 1 to Select your preferred language
Step 2: Press 2 to select your query type.
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- For order-related queries, press one.
- For payment & wallet issues, press two.
Step 3: Press 3 for Offers & Discounts.
Step 4: Press 4 for account settings.
Step 5: Press 5 to speak with a customer support executive.
Note: Wait time for a call may vary depending on your call’s timing or call volume.
Purplle Mobile App Chat Support Steps:
Follow these steps to connect to Purplle through the mobile app and chat with customer support.
Follow the steps to connect with Purplle.com.
Step 1. Open and log into the Purplle app.
Step 2. Tap the “Profile” section located at the bottom right side of the screen.
Step 3. Scroll to and click on “Help & Support”.
Step 4. Then tap the “Contact Us” section.
Step 5: You can choose one of the following options:
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- For live support, click on the option “Chat with Us”.
- To submit a formal complaint, click on “Write to Us”.
Step 6. Now please complete the necessary details and submit your query.
Purplle Website Chat Support Steps:
Step 1. Visit the Purplle Support Centre.
Step 2: Scroll down and click on either the “Help Section” or the “Contact Us” option.
Step 3. Now Choose either “Write to Us” or “Chat with Us”
Step 4. If you have selected “Write to Us”:
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- Fill in your name, email, and order ID.
- Select the issue or category such as refund, order status, etc.
- Write down your complaint or query clearly and try to mention proper details
- Click Submit
Step 5: If you have selected the “Chat with Us” option, please proceed accordingly.
Purplle Office Address:
Raheja Plaza,
LBS Marg, Ghatkopar West,
Mumbai, Maharashtra
400086, India
Purplle Social Media Platforms:
Purplle’s social media channels link you; you can get support through:
Conclusion:
You can easely connect with Purplle’s customer support team from other contact channel supports, such as via call or email address or social media platform.