Myntra Customer Care Number:
Myntra.com is an online fashion shopping app that provides exclusive deals, offering a diverse range of products, including festival clothing, beauty items, and more. It caters to kids’ and men’s and women’s clothing, among other categories. Founded in 2007 and acquired by Flipkart in 2014,
There are several ways to contact the Myntra support team. You can reach out to them directly using Myntra’s customer helpline phone number or connect with them through the chat support channel or via email.
Below, we will outline the step-by-step process for contacting Myntra.com
Company: Myntra
Website Link: Myntra.com
App Link: For Android Users
For iOS users
Myntra Helpline Number:
Myntra Customer Care Number: +918061561999
For Email Support: support@myntra.com
You can call the number provided to register your issue, get your query resolved, or raise a complaint regarding payments, orders, delivery, returns, or cancellations.
Myntra’s IVR Menu Guide for +918061561999
Steps for faster connection with Myntra customer care:
Step 1. Dial +918061561999 and select your preferred language by pressing one or two.
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- Press 1 for English.
- Press 2 for Hindi.
Next, proceed to the Main Menu Options:
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- Press 1 for order-related queries.
- Press 2 for returns, refunds & exchange-related queries.
- Press 3 for payment-related issues.
- Press 4 for account- or login-related issues.
- Press 5 to speak to a customer care support executive
Note: It is preferable to call using your registered mobile number for assistance.
Myntra’s Customer Chat Support Process:
1. Myntra Mobile App Chat Process:
Here are the step-by-step processes to chat with the Myntra mobile app and website.
Step 1: Open the Myntra app on your mobile phone and log in with your credentials.
Step 2: Now Scroll down on the right-side corner and tap on the profile icon.
Step 3: Or scroll down slightly and tap on the “Help Centre” to establish a chat or call-back connection.
Step 4: Now you will see two options here; one would be ‘Chat with us’, and the second one is ‘Request a call back’.
Step 5: Here, you can easily send your query to request a callback by providing your phone number and registered email ID or mobile number if necessary.
Step 6: Now, you can opt from selecting relevant categories, such as orders, returns, refunds, payments, or account credit issues.
Step 7: Once you’ve selected the concerned query, you can continue with the chat process.
Step 8: And click on “Chat with Us”; a new window will appear, and it will connect you to a Myntra support agent.
2. Myntra’s Website Chat Process –
Using the Myntra website chat feature, you can either request a call back or chat with the customer support team by following the steps below:
Step 1: Go to the Go to www.myntra.com and log in with your credentials.
Step 2: Once logged in, click on the profile icon located in the top right-hand corner and then select ‘Orders’.
Step 3: Now select the order for which you need help.
Step 4: Now click on the Need Help or Contact Us section to request a callback or chat with an agent.
Step 5: Selecting the issue type, click on chat support.
Step 6: A new chat window will pop up to chat with a Myntra support agent to solve your query.
How to Contact Myntra Escalation Support:
Myntra Grievance escalation support contact details –
If your query is not being addressed properly or you are unsatisfied with the services provided by Mantra, you can escalate your queries through the contact number, email ID, or postal address provided below, and you will be given a call back or email response from the escalation team within 48 hours.
For general queries, email support@myntra.com.
Myntra Grievance email support: customergrievance@myntra.com
Phone Number: 080-61561999
You can contact the Myntra helpline number from Monday to Friday, between 9:00 AM and 6:00 PM.
To contact Myntra Grievance Officer –
Name: Arshwaal Singh
Designation: Senior Manager, Escalation Desk
Phone Number: 080-61561999
Postal Address:
Myntra Designs Pvt Ltd
Buildings Alyssa, Begonia and Clover
Embassy Tech Village, Outer Ring Road
Devarabeesanahalli Village, Varthur Hobli
Bengaluru, Karnataka – 560103, India
Note:
- Please ensure that you have included all your previous complaint IDs.
- And always call or email your registered contact information.
- Usually, it takes up to 48 hours to receive a response from Grievance Support.
- As soon as you send your email, you will receive an acknowledgement with a unique ID.
Myntra’s Social Media Platform Links –
To contact Myntra via a social media platform, simply post your query there. The Myntra support team would give you a call back or contact you through email accordingly.
Conclusion:
To contact myntra.com, the process goes smoothly if you follow the above steps and contact customer support for a faster response. However, you have several ways to quickly connect to Myntra’s customer care.
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Purple Customer Care Number: 86555 00222