Airtel Customer Care Number 2025 | Follow the Step-by-Step Process to Connect with Airtel Customer Support

Follow the Step-by-Step Process to Connect with Airtel Customer Support

The Airtel customer care number can be used for various queries or services related to your Airtel account or number. If you face any issues, the Airtel support team can help resolve problems related to your Airtel services. They offer support for prepaid and postpaid numbers, broadband or Wi-Fi services, and queries related to payments, billing, and recharges.

Company: Airtel

Application Link: Airtel Thanks App

Official Website: Click Here to Visit

Here is the step-by-step process to connect with Airtel’s customer care team.

Airtel Wi-Fi Toll-Free Numbers

  • 121—The toll-free number for general enquiries is 121.
  • 198—It is the toll-free number for service-related complaints.
  • 9810012345 – Call the all-India Airtel helpline for both prepaid and postpaid queries. 

Email Customer Support at:

Here is the list of Airtel’s customer care numbers for various queries:
Sr. No.  Toll-Free Numbers 

Purpose or Services 

1

121 

For all Airtel-related queries (prepaid/postpaid) 

2

198 

This number can be used for all queries related to complaints for Airtel’s prepaid/postpaid. 

3

123 

Airtel prepaid users can check the recharge and balance-related queries by calling 1800-103-4444. 

4

1800-103-4444 

For Non-Airtel Users’ Enquiries. 

88006-88006 

You can also use this number for Airtel WhatsApp support. 

5

Airtel Payments Bank & UPI-Related Queries 
Non-Airtel customers of Airtel Payments Bank can also use this number. 

6

400 (from Airtel) 

Airtel Payments Bank Support for Airtel users 

7

1800-103-6065 

Airtel Digital TV or DTH Customer Support 

8

1800-103-0121 

Airtel Business & Enterprise-Related Supports 

9

1800-103-1111 

This number is exclusively associated with new connections, including SIM cards, mobile devices, DTH connections, and broadband connections. 

10

59059 

This number can be used to activate a new SIM card. 

11

1909 

You can only use this number to activate DND services via SMS or call. 

12

543211 

You can use this number to activate, deactivate, or utilise caller tuning features. 

Note:

  •  You can dial 121 for basic queries and 198 from any Airtel number for support, complaints, or escalations.
  • 1800-103-4444 This is an official contact number for non-Airtel users. 
Airtel Online Support Channel:

For online support, use the Airtel Thanks app. The app allows users to navigate to the Help section, select their issue, and chat with the support team for resolution.

For email support, send your query to 121@in.airtel.com.

Make sure to use your registered email ID or include your mobile number and customer ID for prompt assistance.

Note:

  •  You can dial 121 for basic queries and 198 from any Airtel number for support, complaints, or escalations.
  • 1800-103-4444 This is an official contact number for non-Airtel users. 

Here are the IVR steps for accessing Airtel’s prepaid and postpaid number options:

Dial 121 from your Airtel prepaid number, and then IVR options will start.

Use the following Airtel IVRS menus to resolve your queries. 

Press 1 to enquire about your balance and validity. 

  •   Press 1 to check your prepaid balance. 
  •   Press 2 to check data usage.
  •   Press 3 for recharge or fact-related options. 

Press 2 for plan details to activate or deactivate services. 

  •  Press 1 for mobile data activation or deactivation. 
  •  Press 2 for SMS-related services. 
  •  Press 3 to activate or deactivate roaming services. 

 Press 3 for offers and promotions. 

  • Press 1 for the current offer. 
  • Press 2 to access a voice pack that includes special services. 

 Press 4 for account-related services. 

  • Press 1 to speak with a customer care agent. 

Press 5 for complaints or grievance redressal. 

  • Press 1 to raise the complaint. 
  • Press 2 for existing complaint status. 

Dialling 121 from your Airtel postpaid phone will initiate the IVR menus for Airtel postpaid users:

For postpaid-related services, call 121, then select 1. After that, a new IVR will begin, and you can follow the steps below to proceed with the required resolution.

Once you press 1, you go through the options below. 

  • Press 1 to raise a complaint about issues such as the Internet not working, being unable to make calls, or problems related to your SIM card. 
  • Press 2 for payment-related queries, outstanding and bill details, bill disputes, duplicate bills, or updating email IDs. 
  • Press 3 to know and change your bill plan or to activate or deactivate services. I want to know about offers. 
  • Press 4 to change your IVR language or to raise an appeal. 

 Press 2 to buy a new service and for online KYC-related queries. 

  •  Once you press 2, you go through these channels. 
  • Press 1 for postpaid. 
  • Press 2 for Airtel Wi-Fi. 
  • Press 3 for prepaid-related services
  • Press 4 for Airtel DTH services. 
  • Press 0 to repeat. 

 Press 3 for Airtel Wi-Fi, XSafe, or landline number-related services. 

  • Press 1 to confirm the Airtel Wi-Fi-related queries. 

 Press 4 for Airtel prepaid-related services.

 Press 5 for Airtel DTH or Airtel Digital TV-related services. 

  • Press 1 to confirm. 

 Press 6 for Airtel Payments Bank. 

  • Press 1 to confirm. 

 

Here are the important links to connect with Airtel’s customer care team:

Important Links:

 

The following is a list of Airtel Prepaid and Postpaid customer care numbers, organised by state:

  1. Below is the complete list of Airtel Prepaid customer care numbers for all telecom circles in India:
Sr. No.  State Names  Contact No. (Prepaid Users) 
1 Andhra Pradesh & Telangana 98490 98490
2 Assam 99540 99540
3 Bihar & Jharkhand 99340 99340
4 Chennai 98941 98941
5 Delhi NCR 98101 98101
6 Gujarat 98980 98980
7 Haryana 98960 98960
8 Himachal Pradesh 98160 98160
9 Jammu & Kashmir 99060 99060
10  Karnataka 98450 98450
11  Kerala 98951 98951
12  Kolkata 98310 98310
13  Madhya Pradesh & Chhattisgarh 98930 98930
14  Maharashtra & Goa 98900 98900
15  Mumbai 98920 98920
16  Northeast 98620 98620
17  Odisha 99370 99370
18  Punjab 98150 98150
19  Rajasthan 99500 99500
20  Tamil Nadu 98941 98941
21  Uttar Pradesh (East) 99351 99351
22  Uttar Pradesh (West) & Uttarakhand 98970 98970
23  West Bengal 99330 99330

 

 2. Airtel Postpaid customer care numbers for all telecom circles in India:

S.No. 

States  Postpaid Customer Care Numbers  

1

Andhra Pradesh  9849098490 

2

Arunachal Pradesh  9933099330 

3

Assam  9954099540 

4

Bihar  9934099340 

5

Chhattisgarh  9893098930 

6

Goa  9890098900 

7

Gujarat  9898098980 

8

Haryana  9896098960 

9

Himachal Pradesh  9816098160 

11 

Karnataka  9845098450 

12 

Kerala  9895198951 

13 

Madhya Pradesh  9893098930 

14 

Maharashtra  9890098900 

15 

Manipur  9862098620 

16 

Meghalaya  9863098630 

17 

Mizoram  9862098620 

18 

Nagaland  9862098620 

19 

Odisha  9937099370 

20 

Punjab  9815098150 

21 

Rajasthan  9950099500 

22 

Sikkim  9933099330 

23 

Tamil Nadu  9894198941 

24 

Telangana  9849098490 

25 

Tripura  9862098620 

26 

Uttar Pradesh  9935099350 

27 

Uttarakhand  9897098970 

28 

West Bengal  9933099330 

 

Please find the list of all types of USSD or short codes for Airtel prepaid or postpaid consumers.

Here is the list of all types of USSD codes for Airtel’s prepaid consumers.

With the help of these short codes, you can manage your Airtel prepaid-related services without having access to the internet.

Sr. No. 

USSD Code 

Services 

1

*121#

Self-Care Menu 

2

*123#

Balance & Validity Check 

3

1211#

Best Offers 

4

1212#

Data Balance 

5

*282#

Know Your Number 

6

*141#

Talk Time Loan & Balance Transfer 

7

*888#

Missed Call Alert Activation 

8

*678#

Hello, Tunes. 

9

*222#

Special Offers 

10 

1215#

Start/Stop VAS 

11 

1217#

Last 5 Transactions 

12 

1218#

Unlimited Packs 

13 

12110#

Smart & Data Packs 

14 

12111#

Data Offers 

15 

12112#

Deactivate Packs 

16 

12113#

Voice, SMS, and Data Packs 

17 

12151#

PUK Code 

18 

14110#

Talk time loan: Rs.10 

19 

141567#

Internet Data Loan 

20 

1213#

Recharge with Coupon 

21 

1214#

Entertainment Services 

22 

1219#

Know Your Number 

23 

12114#

Roaming Packs 

24 

121111#

3G Service Activation 

25 

1217*2#

VAS Charges Details 

26 

1217*3#

Last Call Details 

27 

1217*4#

SMS Deduction Details 

28 

1217*5#

Data Charges Details 

29 

1217*6#

Recharge Details 

30 

1217*7#

Advance Talk Time Loan 

31 

1218*1#

Unlimited Calling Packs 

32 

1218*2#

Data Packs 

33 

1218*3#

Café Packs 

34 

1218*4#

Plan Check (2G/3G/4G) 

35 

1218*5#

Net Loan 

36 

12112*1#

Rs.9 Cafe Pack 1 Hr 

37 

12112*2#

SMS Packs 

38 

1217*8#

Last 5 SMS Details 

39 

1217*9#

Last 5 Data Sessions 

40 

1217*10#

Last 5 Recharge Amounts 

41 

1217*11#

Last 5 VAS Activations 

42 

1217*12#

Last 5 VAS Deactivations 

43 

1217*13#

Last 5 Call Charges 

44 

1217*14#

Last 5 SMS Charges 

45 

1217*15#

Last 5 Data Charges 

46 

1217*16#

Last 5 Recharge Dates 

47 

1217*17#

Last 5 VAS Charges 

48 

1217*18#

Last 5 VAS Usages 

49 

1217*19#

Last 5 Balance Deductions 

50 

1217*20#

Last 5 Balance Additions 

51 

1217*21#

Last 5 Data Additions 

52 

1217*22#

Last 5 SMS Additions 

53 

1217*23#

Last 5 Call Additions 

54 

1217*24#

Last 5 Recharge Sources 

55 

1217*25#

Last 5 VAS Sources 

56 

1217*26#

Last 5 Data Sources 

57 

1217*27#

Last 5 SMS Sources 

58 

1217*28#

Last 5 Call Sources 

59 

1217*29#

Last 5 Balance Sources 

60 

1217*30#

Last 5 Data Usage Sessions 

61 

1217*31#

Last 5 SMS Usage Sessions 

62 

1217*32#

Last 5 Call Usage Sessions 

63 

1217*33#

Last 5 Balance Usage Sessions 

64 

1217*34#

Last 5 Recharge Usage Sessions 

65 

1217*35#

Last 5 VAS Usage Sessions 

66 

1217*36#

Last 5 Data Pack Activations 

67 

1217*37#

Last 5 SMS Pack Activations 

68 

1217*38#

Last 5 Voice Pack Activations 

69 

1217*39#

Last 5 Pack Deactivations 

70 

1217*40#

Last 5 Pack Renewals 

71 

1217*41#

Last 5 Pack Expirations 

72 

1217*42#

Last 5 Pack Validity Extensions 

 

2. Please find the list below for all Airtel Postpaid short codes that can help you manage your account-related services easily without having access to the internet. 

Sr. No. 

Service Name  USSD Code 

1

Main Balance Check 

*123#

2

Data Balance Check 

1212#

3

Know Your Number 

*282#

4

Plan Validity Check 

*123#

5

Unlimited Packs 

1211#

6

Special Offers 

*121#

7

Data Charges 

1217*5#

8

Postpaid Current Usage 

1212#

9

Postpaid Bill Payment 

1214#

10 

Postpaid Bill Summary 

1215#

11 

Stop E-Bill. 

12111#

12 

Activate DND

1215#

13 

Deactivate VAS Services. 

1216#

14 

Activate VAS Services. 

1218#

15 

Roaming Status 

12111#

16 

Pay Bill 

12110#

17 

Set Caller Tune. 

*678#

18 

Customer Care Menu 

1210#

19 

Start missed call alert. 

*888#

20 

Stop the missed call alert. 

*888#

21 

Port Number Request 

1231#

22 

Postpaid to Prepaid 

1211#

23 

Credit Limit Info 

12112#

24 

Activate international roaming. 

12110#

25 

Talk Time Loan 

*141#

26 

Data Loan 

*141#

27 

Share talk time. 

*141#

28 

Check out the last five transactions. 

1217#

29 

Check VAS Charges. 

1217#2 

30 

Check Last Call Details. 

1217#3 

31 

Check SMS Deduction. 

1217#4 

32 

Check Recharge Details. 

1217#6 

33 

Advance Talk Time Loan 

1217#7 

34 

Unlimited Calling Pack 

1218#1 

35 

Data Pack Offers 

1218#2 

36 

Café Pack 

1218#3 

37 

Plan Check 2G/3G/4G 

1218#4 

38 

Net Loan 

1218#5 

39 

Own Number Check 

1219#

40 

Offers Code (Data Details) 

12111#

41 

USSD Code for 3G Service 

121111#

42 

Share Internet Data Balance 

129101#

43 

Voice Packs 

1218#5 

44 

SMS Pack 

1218#6 

45 

Roaming Packs 

12114#

46 

ISD Packs 

12112#3 

47 

Hell Tunes 

*678#

48 

Facebook Access 

*325#

49 

Twitter Access 

*515#

50  Free Wynk Details 

1218#6 

 

If your query is not being addressed through the general channels, here are the details of all grievance circles, including the complaint contact numbers, email addresses, and postal addresses:

You can escalate your query through these channels by directly calling the nodal officers or sending them emails without delay.

Step 1: You can contact the primary customer support contact for your complaint or general queries by calling 121, or you can reach out to them through the email support system at 121@in.airtel.com. 

Step 2: Contact the nodal officers listed in the provided contact details. 

Step 3: If your query remains unresolved after trying all available options, you can then reach out to the appellate authorities. 

Airtel’s Grievance Redressal Procedure:

S.No. 

State  Nodal Officer Contacts Email Address 

Office Address 

1 Andhra Pradesh  9959334865  nodalofficer.andhra@in.airtel.com  Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016 
2 Arunachal Pradesh  9957134865  nodalofficer.nesa@in.airtel.com  Bharti House, Six Mile, Khanapara, Guwahati – 781022 
3 Assam  9957134865  nodalofficer.nesa@in.airtel.com  Bharti House, Six Mile, Khanapara, Guwahati – 781022 
4 Bihar  9934334865  nodalofficer.bih@in.airtel.com  Plot No. 18, Patliputra Industrial Area, Patna – 800013 
5 Chhattisgarh  7554218001  nodalofficer.mpcg@in.airtel.com  3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore, Madhya Pradesh 
6 Goa  9987234865  nodalofficer.mah@in.airtel.com  Plot No. 3/1, North Tower, ePark, MIDC Knowledge Park, Kharadi, Pune – 411014 
7 Gujarat  7490034865  nodalofficer.guj@in.airtel.com  Zodiac Square, 2nd Floor, SG Road, Opp. Gurudwara, Ahmedabad – 380054 
8 Haryana  9996034865  nodalofficer.har@in.airtel.com  Plot No. 41 & 42, Industrial Park, Sector 2, Growth Center, Saha, Distt Ambala 
9 Himachal Pradesh  9805034865  nodalofficer.hp@in.airtel.com  Block No. 11 A, SDA Complex, Kasumpti, Shimla – 171009 
10  Jharkhand  9934334865  nodalofficer.bih@in.airtel.com  Plot No. 18, Patliputra Industrial Area, Patna – 800013 
11  Karnataka  9972534865  nodalofficer.kk@in.airtel.com  No. 55, Divyashree Towers, Bannerghatta Road, Bangalore – 560029 
12  Kerala  9995834865  nodalofficer.ker@in.airtel.com  SL Avenue, NH Bypass, Kundanoor Junction, Maradu P.O., Kochi – 682304 
13  Madhya Pradesh  7554218001  nodalofficer.mpcg@in.airtel.com  3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore, Madhya Pradesh 
14  Maharashtra  9987234865  nodalofficer.mah@in.airtel.com  Plot No. 3/1, North Tower, ePark, MIDC Knowledge Park, Kharadi, Pune – 411014 
15  Manipur  9957134865  nodalofficer.nesa@in.airtel.com  Bharti House, Six Mile, Khanapara, Guwahati – 781022 
16  Meghalaya  9957134865  nodalofficer.nesa@in.airtel.com  Bharti House, Six Mile, Khanapara, Guwahati – 781022 
17  Mizoram  9957134865  nodalofficer.nesa@in.airtel.com  Bharti House, Six Mile, Khanapara, Guwahati – 781022 
18  Nagaland  9957134865  nodalofficer.nesa@in.airtel.com  Bharti House, Six Mile, Khanapara, Guwahati – 781022 
19  Odisha  9937449253  nodalofficer.orissa@in.airtel.com  Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar – 751024 
20  Punjab  9815034865  nodalofficer.pb@in.airtel.com  Plot No. 21, Rajiv Gandhi Technology Park, Chandigarh – 160101 
21  Rajasthan  9950099500  nodalofficer.rj@in.airtel.com  3rd Floor, Sunny House, Malvia Marg, C Scheme, Jaipur – 302001 
22  Sikkim  033-44131303  dthnodal.wb@airtel.com  S.No. Bharti Telemedia Ltd, Infinity Building, 7th Floor, Sector V, Salt Lake City, Electronics Complex, Kolkata – 700091 
23  Tamil Nadu  9952434865  nodalofficer.tn@in.airtel.com  No. 42/147 & 44/146, Santhome High Road & Rosary Church Road, Mylapore, Chennai – 600004 
24  Telangana  9959334865  nodalofficer.andhra@in.airtel.com  Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016 
25  Tripura  9957134865  nodalofficer.nesa@in.airtel.com  Bharti House, Six Mile, Khanapara, Guwahati – 781022 
26  Uttar Pradesh  9935334865  nodalofficer.upe@in.airtel.com  TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010 
27  Uttarakhand  9897534865  nodalofficer.upw@in.airtel.com  B38/C1, Sector 57, 1, Uttar Pradesh 
28  West Bengal  9831234865  nodalofficer.wb@in.airtel.com  Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata – 700091 

 

If the resolution provided by the Nodal Officers does not meet your expectations or you are dissatisfied with the solution, you have the option to resubmit your complaint to Appellate Authorities between 9:30 AM and 6:30 PM, from Monday to Friday.

Here are the three steps you must follow to receive support from appellate authorities:

Step 1: While applying to the appellate authorities, you have to share your previous request number and complain about which model circle you are in. Based on that information, you can contact the appellate authorities from the list below and send them your request, but ensure that you have your old service request number available.

Step 2: You cannot appeal to an appellate authority within 90 days of generating your service request or complaint request. Once your request is 90 days old, then you can contact the authority with your details.

Step 3: Once you issue your complaint to appellate authorities, they will give you another new reference code within three days, and your issue will be resolved as soon as possible.

Airtel’s Appellate Authorities by Circles:

You can find the details of appellate authorities in the circle, which include their email addresses, contact numbers, and postal addresses.

Sr. No. 
States  Contacts Email ID 

Office Address 

1 Andhra Pradesh  9959334865  appellate.ap@airtel.in  Bharti House, Opp. Begumpet Police Station, Begumpet, Hyderabad, Andhra Pradesh – 500016 
2 Arunachal Pradesh  9957134865  appellate.nesa@airtel.in  Bharti House, Six Mile, Khanapara, Guwahati, Assam – 781022 
3 Assam  9957134865  appellate.nesa@airtel.in  Bharti House, Six Mile, Khanapara, Guwahati, Assam – 781022 
4 Bihar  9934334865  appellate.bih@airtel.in  Plot No. 18, Patliputra Industrial Area, Patna – 800013 
5 Chhattisgarh  755-4218001  appellate.mpcg@airtel.in  3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore, Madhya Pradesh—452010 
6 Goa  9987234865  appellate.mah@airtel.in  Plot No. 3/1, North Tower, ePark, MIDC Knowledge Park, Kharadi, Pune – 411014 
7 Gujarat  7490034865  appellate.guj@airtel.in  Zodiac Square, 2nd Floor, SG Road, Opp. Gurudwara, Ahmedabad – 380054 
8 Haryana  9996034865  appellate.har@airtel.in  Plot No. 41 & 42, Industrial Park, Sector 2, Growth Center, Saha, Distt Ambala, Haryana – 133001 
9 Himachal Pradesh  9805034865  appellate.hp@airtel.in  Block No. 11 A, SDA Complex, Kasumpti, Shimla – 171009 
10  Jharkhand  9934334865  appellate.bih@airtel.in  Plot No. 18, Patliputra Industrial Area, Patna – 800013 
11  Karnataka  9972534865  appellate.kk@airtel.in  No. 55, Divyashree Towers, Bannerghatta Road, Bangalore – 560029 
12  Kerala  9995834865  appellate.ker@airtel.in  SL Avenue, NH Bypass, Kundanoor Junction, Maradu P.O., Kochi – 682304 
13  Madhya Pradesh  7554218001  appellate.mpcg@airtel.in  3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore, Madhya Pradesh—452010 
14  Maharashtra  9987234865  appellate.mah@airtel.in  Plot No. 3/1, North Tower, ePark, MIDC Knowledge Park, Kharadi, Pune – 411014 
15  Manipur  9957134865  appellate.nesa@airtel.in  Bharti House, Six Mile, Khanapara, Guwahati, Assam – 781022 
16  Meghalaya  9957134865  appellate.nesa@airtel.in  Bharti House, Six Mile, Khanapara, Guwahati, Assam – 781022 
17  Mizoram  9957134865  appellate.nesa@airtel.in  Bharti House, Six Mile, Khanapara, Guwahati, Assam – 781022 
18  Nagaland  9957134865  appellate.nesa@airtel.in  Bharti House, Six Mile, Khanapara, Guwahati, Assam – 781022 
19  Odisha  9937449253  appellate.orissa@airtel.in  Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar – 751024 
20  Punjab  9815034865  appellate.pb@airtel.in  Plot No. 21, Rajiv Gandhi Technology Park, Chandigarh – 160101 
21  Rajasthan  9950099500  appellate.rj@airel.in  3rd Floor, Sunny House, Malvia Marg, C Scheme, Jaipur – 302001 
22  Sikkim  03344131303  appellate.wb@airtel.com  Bharti Telemedia Ltd., Infinity Building, 7th Floor, Sector V, Salt Lake City, Kolkata – 700091 
23  Tamil Nadu  9952434865  appellate.tn@airtel.in  No. 42/147 & 44/146, Santhome High Road & Rosary Church Road, Mylapore, Chennai – 600004 
24  Telangana  9959334865  appellate.ap@airtel.in  Bharti House, Opp. Begumpet Police Station, Begumpet, Hyderabad, Telangana – 500016 
25  Tripura  9957134865  appellate.nesa@airtel.in  Bharti House, Six Mile, Khanapara, Guwahati, Assam – 781022 
26  Uttar Pradesh  9935334865  appellate.upe@airtel.in  TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010 
27  Uttarakhand  9897534865  appellate.upw@airtel.in  B38/C1, Sector 57, Noida—201301, Uttar Pradesh 
28  West Bengal  9831234865  appellate.wb@airtel.in  Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata – 700091 

In conclusion, by contacting Airtel’s customer care, you can resolve your queries efficiently. You can address all types of concerns you may have related to your Airtel services, such as billing, recharge issues, technical support, Wi-Fi fibre, Airtel Digital TV, or Airtel Payments Bank, where your issues can be resolved quickly.

However, if you encounter difficulties in finding a solution using the general contact channels, in such cases, you can explore other channels, such as reaching out via social media or contacting the grievance or appellate departments to resolve your query.

Nevertheless, the Airtel customer care team is always prompt in resolving their issues as soon as possible.

Frequently Asked Questions:

Is there a customer care number for Airtel that can be reached from other networks?

Yes, this number, 1800-103-4444, is a toll-free number for Airtel-related queries. You can call this number from various service providers, including VI, BSNL, Jio, and even Airtel users. 

 

What is Airtel’s customer care number for broadband services?

 121 You can use this number not only for broadband detail services but also for other IVR options.

 

What’s Airtel’s customer care number for DTH?

 You can contact 1800-103-6065 to resolve queries related to digital televisions or DTH connections. 

 

What is the toll-free customer care number for Airtel WiFi?

You can resolve your issues related to Airtel WiFi or Airtel Extreme Fibre by calling either 121 or 1800-103-6065.

 

What is Airtel’s customer care number?

You can call any of these numbers to solve your query: 9810012345, 1800-103-4444, or 121.

 

 What is Airtel’s customer care number for internet problems?

You can raise complaints about internet problems by calling the number 198.

 

 What is the customer care number for Airtel’s digital TV service?

The DTH helpline number, 12150, is only available for Airtel customers. 

What is Airtel’s direct customer care number?

Airtel’s direct customer care numbers are 9810012345 and 1800-103-4444.

 

Airtel Broadband Customer Care Number 2025

Airtel Broadband Customer Care Number — Toll-Free

Airtel Broadband customer numbers for Wi-Fi or Airtel Xstream Fibre 5G services offer several ways to reach out for assistance with any issues you may encounter.

However, there are several ways to reach out to their customer care team for assistance with any challenges encountered while trying to connect with them. 

Company: Airtel  

Application Link: Airtel Thanks App 

Official Website: Click Here to Visit 

Here is the step-by-step process to connect with Airtel’s broadband support. 


Airtel Wi-Fi Toll-Free Numbers

  • 121 – Toll-free number for general enquiries, requests, or services.

  • 198 – Is the toll-free number for service-related complaints.

  • 9810012345 – Is the number for non-Airtel users who require assistance.

Online Support

Use the Airtel Thanks app for online queries. It allows you to navigate to the Help section, select your issue, and chat with the support team for resolution.

For email support, send your query to 121@in.airtel.com.

Make sure to use your registered email ID or include your mobile number and customer ID for prompt assistance.

 

Below is a step-by-step guide to connect with Airtel’s IVR support for broadband.

121 IVR Options

  1. Dial 121 and select your preferred language.

  2. Press 1 for Hindi or 2 for English.

  3. Press 2 from the main menu.

  4. Press 1 for mobile services.

  5. Select option 2 for broadband, landline, and Wi-Fi services, then choose the broadband option.

After selecting the broadband option:
  • Press 1 to check your plan or bill details.

  • Press 2 for complaints or other issues.

  • Press 3 to shift your broadband connection.

  • Press 4 to talk to a support agent.

198 IVR Options

  1. From the main menu, select the option for mobile services.

  2. Press 2. Select option 2 for broadband, Wi-Fi, or landline services.

  • Press 1 to check your billing plan or current bill.

  • Press 2 to report internet or technical issues.

  • Press 3 to request relocation or shifting of your connection.

  • Press 4 to connect with customer support.

Note: To connect faster with an agent, you can repeatedly press 0 or 9. Select option 2 for broadband services, then press 4 to speak with an agent.

Here is a list of state-wise contact numbers for Airtel Broadband customer care:

The customer contact centre numbers for Airtel Broadband and Wi-Fi Xstream Fibre vary by state. These are landline numbers, so we recommend calling from your registered Airtel number for quicker assistance.

Sr No.

State

Airtel Broadband Customer Care Numbers

1

Andhra Pradesh

📞 040-44444121

2

Assam

📞 033-44444121

3

Bihar & Jharkhand

📞 033-44444121

4

Delhi

📞 011-44444121

5

Gujarat

📞 079-44444121

6

Haryana

📞 0124-4444121

7

Himachal Pradesh

📞 0172-4444121

8

Karnataka

📞 080-44444121

9

Kerala

📞 0484-4444121

10

Madhya Pradesh & Chhattisgarh

📞 0755-4444121

11

Maharashtra

📞 020-44444121

12

Mumbai

📞 022-44444121

13

Northeast

📞 033-44444121

14

Odisha

📞 033-44444121

15

Punjab

📞 0172-4444121

16

Rajasthan

📞 0141-4444121

17

Tamil Nadu

📞 044-44444121

18

Uttar Pradesh

📞 0522-4444121

19

West Bengal

📞 033-44444121

20 Jammu & Kashmir

📞 0172-4444121

 

 

Additional Support Options

  • For general queries, call 121 from your registered Airtel mobile number.

  • For service-related complaints, dial 198.

  • For 24×7 support, call 9810012345 from your registered mobile number.

  • For email support, send your query to 121@in.airtel.com

If your issue remains unresolved, you can escalate it to the Appellate Authority. Contact details for each region are available on the Airtel Broadband Appellate Authority page.

Below is the state-wise list of Airtel Broadband and Fixed Line Appellate Authority contact details across India.

This comprehensive list includes the state, contact number, email ID, and office address for each region.

 

Sr N. States Name E-Mail Address Phone No. Office Address
1 Andhra Pradesh Ms. Kulasekar Venkatesan appellate.southabts@in.airtel.com   040-40000222 Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016
2 Delhi  Mr Ankur Singh appellate.ncr@in.airtel.com 011-41614690 Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015
3 Gujarat Mr Ashish Agrawal appellate.west@in.airtel.com 079-40020143 Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380054
4 Haryana Ms Smriti Gupta appellate.haryana@in.airtel.com 0180-4600150 Bharti Airtel Limited, Plot No 41 & 42, Industrial Park, Sector 2, Growth Center, Saha, Distt Ambala, Haryana
5 Karnataka Mr Saumil Agrawal appellate.southabts@in.airtel.com 080-41115201 Bharti Airtel Limited, No 55, divyashree towers, Bannerghatta Road, Bangalore – 560029
6 Kerala Mr Praveen Sekar appellate.southabts@in.airtel.com 0484-4015201 Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn, Maradu P O Kochi, 682304, Kerala
7 Kolkata Ms Gunjan Agarwal appellate.kolkata@in.airtel.com 033-40016676 Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata – 700091, West Bengal
8 Madhya Pradesh & Chhattisgarh Mr Devendra Jain appellate.central@in.airtel.com 0755-4221100 Bharti Airtel LTD IIIrd & IVth floor, Metro Tower, scheme no 54, near vijay nagar square, a b road, Indore, Madhya Pradesh 452010
9 Maharashtra Ms Neelam Sachade appellate.west@in.airtel.com 020-40031233 Bharti Airtel Ltd, Block – 1, wing – B, Level – 12, International Tech Park, Kharadi, Pune – 412207
10 Mumbai Ms Shamal Dhairyawan appellate.west@in.airtel.com 022-40030143 Bharti Airtel Limited, 7th Floor, Interface Building No 7, Mindspace, Link Road, Malad west, Mumbai – 400064, Maharashtra
11 Punjab Ms Smriti Gupta appellate.punjab@in.airtel.com 0172-4600150 Bharti Airtel Limited, Plot No. 21, Rajiv Gandhi Technology Park, Chandigarh 160101
12 Rajasthan Mr Khushwinder Singh appellate.rajasthan@in.airtel.com 0141-4034338 Bharti Hexacom Ltd – 7th Floor, South Block, Tower B3 Block, World Trade Park, JLN Marg, jaipur, Rajasthan – 302017
13 Tamil Nadu / Chennai Mr V Praveen Sekar appellate.southabts@in.airtel.com 044-42039583 Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore, Chennai 600004
14 Uttar Pradesh East Mr Raja Bose appellate.upeast@in.airtel.com 0522-4600150 Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010
15 Uttar Pradesh West Mr Ankur Singh appellate.upwest@in.airtel.com 0121-4600150 Bharti Airtel Limited, B38/C1, Sector 57, Noida – 201301 Uttar Pradesh
16 Himachal Pradesh Ms Smriti Gupta appellate.hp@in.airtel.com 0172-4600150 Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009
17 Jammu and Kashmir Ms Smriti Gupta appellate.jk@in.airtel.com 0172-4600150 Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012
18 Bihar and Jharkhand Mr Vikas Attreja appellate.bihar@in.airtel.com 0172-4600150 Bharti Airtel Limited, Plot No. 18, Patliputra Industrial area, Patna 800013, Bihar, India
19 North East Ms Lalramchuani KC appellate.nesa@in.airtel.com 033-40016676 Bharti Hexacom Limited, Ward No 2, Holding No 269, Laitumkhrah Main Road, Lower New Colony, Shillong, East Khasi Hills, Meghalaya-793003
20 Odisha Ms Gunjan Agarwal appellate.orissa@in.airtel.com 033-40016676 Bharti Airtel Limited, Infocity Campus, 6th Floor, E – 13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar – 751024, Odisha
21 West Bengal Ms Gunjan Agarwal appellate.wb@in.airtel.com 033-40016676 Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata – 700091, West Bengal
22 Assam Ms. Lalramchuani KC appellate.nesa@in.airtel.com 033-40016676 Bharti Airtel Limited, 3rd Floor, Shubham Buildwell, Near NEEPCO Bhawan, R. G. Baruah Road, Guwahati, Assam-781005

 

Note: If your issue remains unsolved, contact Airtel’s Appellate Authority. You can contact them during their working hours.

The working hours are from 9:30 AM to 6:30 PM from Monday to Friday.

It is preferable to connect with Appellate Authorities only after you have gone through all the regular channels, obtained the reference number for your issues, and ensured that they are at least 60 days old.

 

Here is the Nodal Officer’s detailed contact information for each state, including the email ID and postal address.

If you are still not satisfied with the appellate authorities, you can now connect with the Nodal Officers.
S.No  State  Phone Number  Email Address 

Postal Address 

Chennai  9952434865  nodalofficer.tn@in.airtel.com

No 42/147 & 44/146 Santhome High Road & Rosary Church Road, Mylapore, Chennai 600004 

Andhra Pradesh & Telangana  9959334865  nodalofficer.andhra@in.airtel.com

Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016 

Assam  9957134865  nodalofficer.nesa@in.airtel.com 

Bharti House, Six Mile Khanapara, Guwahati – 781022 

Haryana  9996034865  nodalofficer.har@in.airtel.com

Plot No 41 & 42, Industrial Park, Sector 2, Growth Center, Saha, Distt Ambala, Haryana 

Kerala  9995834865  nodalofficer.ker@in.airtel.com

SL Avenue, NH Bypass Kundanoor Junction, Maradu P.O., Kochi – 682304, Kerala 

Odisha  9937449253  nodalofficer.orissa@in.airtel.com

Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar – 751024, Odisha 

Maharashtra & Goa  9987234865  nodalofficer.mah@in.airtel.com

Plot No. 3/1, North Tower, ePark, MIDC Knowledge Park, Kharadi, Pune – 110014 

Mumbai  9987234865  nodalofficer.mumbai@in.airtel.com

7th Floor, Interface Building No. 7, Mindspace, Link Road, Malad West, Mumbai – 400064, Maharashtra 

Tamil Nadu  9952434865  nodalofficer.tn@in.airtel.com

No 42/147 & 44/146 Santhome High Road & Rosary Church Road, Mylapore, Chennai 600004 

10  Uttar Pradesh (East)  9935334865  nodalofficer.upe@in.airtel.com

TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010 

11 

Uttar Pradesh (West) & Uttarakhand  9897534865  nodalofficer.upw@in.airtel.com

B38/C1, Sector 57, Noida – 201301, Uttar Pradesh 

12 

Kolkata  9831234865  nodalofficer.wb@in.airtel.com

Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata – 700091, West Bengal 

13 

Bihar & Jharkhand  9934334865  nodalofficer.bih@in.airtel.com

Plot No. 18, Patliputra Industrial Area, Patna – 800013, Bihar 

14 

Delhi NCR 

9818334865 

nodalofficer.del@in.airtel.com

Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015 
15  Gujarat  7490034865  nodalofficer.guj@in.airtel.com Zodiac Square, 2nd Floor, SG Road, Opp. Gurudwara, Ahmedabad – 380054 
16  Himachal Pradesh  9805034865  nodalofficer.hp@in.airtel.com Block No. 11A, SDA Complex, Kasumpti, Shimla – 171009 
17  Jammu & Kashmir  9797334865  nodalofficer.jk@in.airtel.com B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu – 180012 
18  Karnataka  9972534865  nodalofficer.kk@in.airtel.com No. 55, Divyashree Towers, Bannerghatta Road, Bangalore – 560029 
19  Madhya Pradesh & Chhattisgarh  9893134865  nodalofficer.mpcg@in.airtel.com 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore, Madhya Pradesh 
20  North East  9612034865  nodalofficer.nesa@in.airtel.com Bharti Hexacom Limited, Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong – 793003 
21  West Bengal  9831234865  nodalofficer.wb@in.airtel.com Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata – 700091, West Bengal 
22  Punjab  9878434865  nodalofficer.pb@in.airtel.com Plot No. 21, Rajiv Gandhi Technology Park, Chandigarh – 160101 
23  Rajasthan  9928034865  nodalofficer.raj@in.airtel.com Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur – 302001, Rajasthan 

Conclusion: You can connect with Airtel’s broadband customer care in several ways: for basic queries, call 121; for complaints, call 198; and for non-Airtel users, call 9810012345. Additionally, if you would like to send an email to Airtel support, you can reach them at 121@in.airtel.com.

If your queries remain unresolved, you can seek further assistance. Then you can reach out to your nearest Airtel store. If your question remains unanswered after raising it via phone or email, you can visit Airtel stores directly.

Airtel DTH Customer Care Number 2025 | Airtel DTH Customer Care Helpline Number

Airtel DTH Customer Care Number 2025

Airtel DTH customer care always provides instant solutions for Airtel DTH subscribers needing assistance with channel equations, adding new channels, recharge troubleshooting, or subscription-related plans. Airtel DTH customer helpline is always very helpful and provides the best solution as soon as possible.

 

 

Company: Airtel  

Official Website: Official Website  

For Email Support:

 

Airtel DTH Toll-Free Customer Care Numbers: 

  • 121: Use this number for general queries or requests related to DTH services.
  • 198: Call for Airtel DTH complaints.
  • 12150: Call from an Airtel mobile to get your Airtel DTH details.
  • 98100 12345: This is the all-India Airtel DTH helpline number.
  • 1800 1036 065: You can receive 24/7 support from any network mobile number by dialling. 
  • 84482 84708: Give a missed call to refresh your DTH connection. 
  • 8800488001: Call this number to upgrade your DTH box or to get your Airtel DTH account-related details. 
  • 8130081300: To access your account-related details, dial this number and give a missed call to check your balance.
  • 54325: Send an SMS to this number with “BAL” from your registered mobile.  
  • 8130681306: Airtel’s DTH WhatsApp number.

Here is the list of Airtel’s other DTH customer helpline numbers:

However, you can reach out to the Airtel DTH customer care team through several methods, including calling them using toll-free numbers specific to your region or national Airtel DTH support number, emailing them, chatting online, or visiting the nearest Airtel store.

Airtel DTH Services 

Numbers  

All-India DTH Support 

98100-12345 

All-India DTH Support 

0124-4448080 

Missed call (to get your account details)

81300-81300

For WhatsApp Support 

0124-4448080 

Please give a missed call to receive your account details.  9810012345 
Missed Call (To Refresh) 

033-44448080 

Missed Call (To Upgrade Box) 

020-44448080 

North India 

84482-84708 

East India

98100-12345 

South India  8130081300, 9810012345  
West Indies  9229692296, 8130681306  

Region-Wise Airtel DTH Customer Helpline Numbers:

Sr No.  Region Contact No. 
1 North Hub 0124 4448080
2 East Hub 033 44448080
3 West Hub 020 44448080
4 South Hub 080 44448080

USSD Codes for Airtel DTH Subscribers:

  • To check your DTH account balance, dial 1216#.
  • To get details about your Airtel DTH current packs, dial 1216#.
  • For Airtel DTH account details or balance, dial *121*6#.

Note: If you are an existing customer, always keep your DTH customer ID ready or prefer to call with your registered mobile number for a quick solution.

Airtel DTH Customer Care Numbers, State Wise:

Here are the Airtel DTH helpline numbers, which are state-wise customer support numbers for Airtel Digital TV and DTH Services:

 

Sr No. 

State

Contact Numbers 

1 

Andhra Pradesh & Telangana 

040-44448080 

2 

Assam 

8133848080 

3 

Bihar & Jharkhand 

9955148080 

4 

Delhi 

011-44448080 

5 

Gujarat 

079-44448080 

6 

Haryana 

0124-4448080 

7 

Himachal Pradesh 

8628048080 

8 

Jammu & Kashmir 

9596748080 

9 

Karnataka 

080-44448080 

10 

Kerala 

0484-4448080 

11 

Madhya Pradesh & Chhattisgarh 

0755-4448080 

12 

Maharashtra 

020-44448080 

13 

Mumbai 

022-44448080 

14 

Northeast 

8132948080 

15 

Odisha 

7077448080 

16 

Punjab 

0172-4448080 

17 

Rajasthan 

0141-4448080 

18 

Tamil Nadu 

044-44448080 

19 

Uttar Pradesh 

0522-4448080 

20 

West Bengal 

033-44448080 

Airtel Website’s Important Links to Contact:

Please follow the link below to address your concern related to your Airtel DTH and have it resolved. 

  1. Store Locator 
  2. DTH Recharge Section 
  3. Through Airth Thanks App 
  4. To Buy a New DTH Connection  
  5. Frequently Asked Questions Related to DTH Services  

The Complaint Redressal Process: 

If you’re unhappy with the solution, you can take the issue to your state’s Nodal Offices.
Sr No. State Nodal Officer Name Nodal Officer Number Nodal Officer Email ID Address
1 Arunachal Pradesh Rajeev Ranjan 9612402426 dthnodal.nesa@airtel.com Bharti House, 4th floor, Six mile, Guwahati-781022
2 Assam Rajeev Ranjan 9678216305 dthnodal.nesa@airtel.com Bharti House, 4th floor, Six mile, Guwahati-781022
3 Manipur Rajeev Ranjan 9612402426 dthnodal.nesa@airtel.com Bharti House, 4th floor, Six mile, Guwahati-781022
4 Meghalaya Rajeev Ranjan 9612402426 dthnodal.nesa@airtel.com Bharti House, 4th floor, Six mile, Guwahati-781022
5 Mizoram Rajeev Ranjan 9612402426 dthnodal.nesa@airtel.com Bharti House, 4th floor, Six mile, Guwahati-781022
6 Nagaland Rajeev Ranjan 9612402426 dthnodal.nesa@airtel.com Bharti House, 4th floor, Six mile, Guwahati-781022
7 Tripura Rajeev Ranjan 9612402426 dthnodal.nesa@airtel.com Bharti House, 4th floor, Six mile, Guwahati-781022
8 Bihar Abhishek Anand 9771472070 dthnodal.bh@airtel.com Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India
9 Jharkhand Abhishek Anand 9771472070 dthnodal.bh@airtel.com Riviresa building, 2nd Floor, Opp Ranuak automobile, old HB road, Kokar Ranchi-834001
10 Sikkim Kumar Purushottam 9800001135 dthnodal.wb@airtel.com Bharti Telemedia Ltd, Infinity Building, 7th Floor, Sector V, Salt Lake city, Electronics Complex, Kolkata, 700091
11 West Bengal Kumar Purushottam 033-44131303  dthnodal.wb@airtel.com Bharti Telemedia Ltd, Infinity Building, 7th Floor, Sector V, Salt Lake city, Electronics Complex, Kolkata, 700091
12 Orissa Goutam Basak 9937238464 dthnodal.or@airtel.com Bharti Airtel Ltd, 6th Floor, Plot No E-13/1, Industrial Estate, Chandaka (Infocity), Chandrashekharpur, Bhubaneswar, Orissa-751024
13 Delhi-NCR Shaik Riaz 011-44985547 dthnodal.dl@airtel.com Bharti Airtel Limited, Plot No 16, Udyog Vihar – Phase 4, Gurgaon – 122015
14 Haryana Jitien Bhadu 0172-4458687 dthnodal.hr@airtel.com Plot no-21, Rajeev Gandhi Technology Park, Chandigarh, 160101
15 Himachal Pradesh Ashish Kumar 01724458687 dthnodal.hp@airtel.com Block No 11A, SDA Complex, Kasumpati, Shimla 171009
16 Jammu & Kashmir Yogesh Kumar 9622021220 dthnodal.jk@airtel.com Bharti Airtel Ltd, B2-3rd Floor South Block Bahu Plaza Jammu – 180006
17 Punjab Santosh Haridasan 01724458687 dthnodal.pb@airtel.com Plot no-21, Rajeev Gandhi Technology Park, Chandigarh, 160101
18 Uttar Pradesh Vipin Kumar 05224414761 dthnodal.up@airtel.com Bharti Airtel Limited, TCG, 7/7, Vibhuti Khand, Gomti Nagar, Lucknow- 226010
19 Uttaranchal Vipin Kumar 05224414761 dthnodal.up@airtel.com Plot 29, Industrial Area, Patel Nagar, opposite Indresh Hospital, Dehradun, 248001
20 Karnataka Shashikanth Koppal 08041704930 dthnodal.kk@airtel.com Bharti Telemedia Limited, # 56/4, Sharada Towers, Nandidurga Road, Benson Town, Bangalore – 560 046
21 Lakshadweep Sijo Joseph… 04442102783 dthnodal.kl@airtel.com Bharti Telemedia Ltd, SL Avenue, Kundanoor Junction, Maradu PO , Cochin 682304
22 Kerala Sijo Joseph… 04844100064 dthnodal.kl@airtel.com Bharti Telemedia Ltd, SL Avenue, Kundanoor Junction, Maradu PO , Cochin 682304
23 Pondicherry Senthil Easwaran 04442102783 dthnodal.tn@airtel.com Bharti Telemedia Limited, 6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar, Chennai, 600017
24 Tamil Nadu Senthil Easwaran 04442102783 dthnodal.tn@airtel.com Bharti Telemedia Limited, 6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar, Chennai, 600017
25 Andhra Pradesh Mohan Kishore Kelisetty 04040024449 dthnodal.ap@airtel.com Bharti Telemedia Ltd. C/o Bharti Airtel Ltd. Splendid Towers (Ground Floor), Opposite Begumpet Police Station, HUDA Road, Hyderabad – 500 016
26 Daman & Diu Roma Ahuja 07940037114 dthnodal.gj@airtel.com Bharti Telemedia Ltd, 2nd Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad – 380054
27 Gujarat Roma Ahuja 07940037114 dthnodal.gj@airtel.com Bharti Telemedia Ltd, 2nd Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad – 380054.
28 Maharashtra Amit Tripathi 02240213261 dthnodal.mum@airtel.com Bharti Telemedia Limited, 5th Floor, Interface Building, Link Road, Malad West, Mumbai, 400064
29 Chhattisgarh Saurabh Srivastav 07554218001 dthnodal.mpcg@airtel.com Bharti Telemedia Limited, 2nd Floor, 1 Malviya Nagar, Bhopal, Madhya Pradesh, 462003
30 Madhya Pradesh Saurabh Srivastav 07554218001 dthnodal.mpcg@airtel.com Bharti Teelmedia Ltd, 3rd Floor, Metro Tower, AB Road, Scheme No. 54, Indore 452010, MP
31 Rajasthan Anurodh Ojha 01414411822 dthnodal.rj@airtel.com Bharti Telemedia Ltd, 3rd Floor, Sunny House, Malvia Marg, C Scheme, Jaipur, 302001
32 Goa Amit Tripathi 02040031591 dthnodal.mh@airtel.com C/o M/s Globe Enterprises (Service Franchisee), Manjunath Apartments, Shop No. 6, Muridha Road, Madgaon, Goa, 403602

 

When contacting Notadl Officers, please note that it usually takes 10 working days to resolve the issue, and you must have the reference code from your last complaint number.

Airtel DTH customer care frequently asked questions (FAQs):

  1. What is the Airtel DTH customer care number? 
  • Airtel DTH toll-free number: 1800-103-4444.

     2. How can I activate my Airtel DTH connection? 

  • Ask from your registered mobile number or call the Airtel DTH customer care number: 1800-103-4444 or 12150. Airtel DTH engineers would visit your place and install the DTH. 

3. What Airtel DTH recharge plans are currently available? 

  • There are several DTH packs; please check the latest plans and prices, visit the Airtel DTH website or use the Airtel Thanks app. 

4. How do I check my Airtel DTH account balance? 

  • To check your Airtel DTH account balance, please send BAL to 54325 or give a missed call from your registered mobile to 81300-81300. 

 

Conclusion: You can contact the customer support team via call on the dedicated number, and you can contact them through emails as well; however, the call process is quick to solve the queries. 

If relocation is required for Airtel DTH or digital TV connections, please go through all contact-related details with a step-by-step process. 

 Airtel DTH or Digital TV Social Contacts:  

Airtel Social Sights Link: 

Facebook  

LinkedIn 

YouTube  

X 

Instagram 

BSNL Customer Care Number 2025 | Contact BSNL Customer Number with Step-by-Step Guide

The BSNL customer care team always provides the best solution to their users or subscribers. Wherever you have any query related to your prepaid or postpaid phone numbers or BSNL Fibre Wi-Fi or landline phone-related issues, here is the list of all BSNL’s customer care numbers. Using that, you can reach out to them and solve the query faster.

For details and a step-by-step, you can easily contact the BSNL customer care team as per your specific needs.

Company: BSNL Bsnl customer support number

Official Website: BSNL Website

BSNL Self Care App:

BSNL Email Contact for General Queries: ebenquiry@bsnl.co.in

BSNL Customer Care Contact Numbers:

Please find the following list of BSNL customer care numbers for all OTT, BSNL Fiber or 5G connectivity services:

Sr. No. Contact Number Services Accessible From
1 ☎️  1500 For BSNL general queries, BSNL users number only
2 ☎️  1503 BSNL Mobile (Prepaid/Postpaid) BSNL number only
3 ☎️  1504 BSNL Broadband Support BSNL number only
4 ☎️  1504 Fiber/FTTH Support BSNL number only
5 ☎️  94588 80800 BSNL WhatsApp support number For WhatsApp’s helpline,
6 ☎️  1800-4444 For Landline/Broadband and WhatsApp support It can be used across all networks.
7 ☎️  18001801503 BSNL Mobile Helpline Any network (toll-free)
8 ☎️  18003451500 BSNL general helpline The helpline is available toll-free from any network.
9 ☎️  18003451504 Fiber Helpline For BSNL Landline numbers only
10 ☎️  1909 Do Not Disturb (DND)
11 ☎️  197 Directory Enquiry
12 ☎️  198 BSNL complaint line

 

What is the process for raising a BSNL complaint online?

Step 1: Submit your complaint through the BSNL Complaint Portal:


                 Go to the BSNL Complaint Portal.

    • Visit BSNL’s official website, the BSNL Selfcare Portal, to register your complaint.
    • If you are an existing customer, try to log in with your credentials or create your account and proceed to the next step.
    • Choose the concerned service from the dropdown list, such as Landline, Broadband, FTTH, Mobile, billing, etc.
    • Please provide your phone number or account number, clearly explain the issue, and then submit your request.

Step 2: Use the BSNL Self-Care App:

    • Download the BSNL Selfcare App from Google Play (Android) or App Stores (iOS).
    • And log in or register to raise a complaint.
    • If you want to send the complaint via text, then you need to select the required option, fill in other details, and submit your complaint accordingly.
    • To connect directly over the call, you can see their concern has already been added here. You can dial that number to resolve your query, depending on the issue.
    • Please make sure to call the specific number if you are calling from another network or from the BSNL phone or landline number.

 

    • BSNL Self Help Steps

        BSNL self-help customer care numbers

       Step 3. Call Complaint Process:

       Issues related to Landline/Broadband/FTTH/Mobile (Prepaid/Postpaid) –

     Step 4. BSNL Complaint Through WhatsApp or SMS: ☎️  1800-4444 /  ☎️ 94588 80800

  • To raise a complaint via WhatsApp, there are two WhatsApp numbers to get support from BSNL customer care support channels
  • Go the WhatsApp chat options and send your with the addition of  your service or query with the addition of the short code
    • LL → For Landline
    • BB → For Broadband
    • FTTH → For BSNL Bharat Fibre
    • GSM → For Mobile Service (Prepaid/Postpaid)
  • You can also track the status of your previous complaints through the WhatsApp support channels.


Step 5. For SMS complaint services:

    • Open in your messaging app and send an SMS to the appropriate number listed below:
    • From BSNL mobile: send SMS to ☎️ 53334
    • For other networks, ☎️ 9478053334 sends an SMS to you with the short code as per your complaints.

Note: If your query is not resolved through the above channels in some issues, such as billing-related issues, you can visit the nearest BSNL office to resolve the query.

List of BSNL Short Codes or USSD Codes:

Please find below the list of all BSNL’s short codes.

Short Codes  Services 
*123# Main balance & validity
*124*1# Alternative balance & validity
*123*1# SMS balance / Main plan validity
*123*5# SMS balance
*125# SMS/Data balance (circle dependent)
*123*2# National SMS/Voice minutes balance
*124# Data balance
*123*6# Data balance
*123*10# Data balance
*112# Data balance
*123*8# Night data balance
*124*2# Net balance (all data types)
*234# General net balance
*123*4# First Recharge Coupon (FRC) benefits
*102# Last call charge / Active plan details
*8888# Check own number
*99# USSD banking
*124# Friends & Family details
*121*5# Last 5 recharges
**21** Number Call diversion activation
#21# Call diversion deactivation
**67** Number Busy call diversion activation
#67# Cancel busy call diversion
**61*Number# No reply diversion activation
#61# Cancel no reply diversion
**62*Number# Unreachable diversion activation
#62# Cancel unreachable diversion

Here Is the Comprehensive List of BSNL Customer Care Numbers for All States.

Please find the below list for BSNL customer care numbers for all states.
State/Circle  Mobile Numbers  BSNL Number for All India
Andhra Pradesh ☎️ 9490124365 ☎️ 18001801503
Assam ☎️ 9435024365 ☎️ 18001801503
Bihar ☎️ 9431224365 ☎️  18001801503
Chhattisgarh ☎️ 9425024365 ☎️ 18001801503
Chennai ☎️ 9444024365 ☎️ 18001801503
Gujarat ☎️ 9426024365 ☎️ 18001801503
Haryana ☎️ 9416024365 ☎️  18001801503
Himachal Pradesh ☎️ 9418024365 ☎️  18001801503
Jammu & Kashmir ☎️ 9419124365 ☎️ 18001801503
Jharkhand ☎️ 9431124365 ☎️ 18001801503
Karnataka ☎️ 9448024365 ☎️ 18001801503
Kerala ☎️ 9447024365 ☎️ 18001801503
Kolkata ☎️ 9433024365 ☎️ 18001801503
Madhya Pradesh ☎️ 9425024365 ☎️ 18001801503
Maharashtra ☎️ 9422024365 ☎️ 18001801503
Northeast—I ☎️ 9436124365 ☎️ 18001801503
Northeast-II ☎️ 9436024365 ☎️ 18001801503
Odisha ☎️ 9437024365 ☎️ 18001801503
Punjab ☎️ 9417024365 ☎️ 18001801503
Rajasthan ☎️ 9414024365 ☎️ 18001801503
Tamil Nadu ☎️ 9443024365 ☎️ 18001801503
Telangana ☎️ 9490024365 ☎️ 18001801503
Uttar Pradesh (East) ☎️ 9415024365 ☎️ 18001801503
Uttar Pradesh (West) ☎️ 9412024365 ☎️ 18001801503
Uttarakhand ☎️ 9412924365 ☎️ 18001801503
West Bengal ☎️ 9434024365 ☎️ 18001801503
Andaman & Nicobar ☎️ 9434224365 ☎️ 18001801503
Goa ☎️ 9422024365 ☎️ 18001801503
Delhi (NCT) ☎️ 9412024365 ☎️ 18001801503

Note: If any of these numbers are unavailable, please refer to the initial list that is applicable across India.


State and Circle-wise List of BSNL Nodal Officers for Contact:

If your issue is unresolved or you’re unhappy with the solution, contact BSNL’s state nodal officers to find the solution for your issues.

Here is the complete list of contact numbers for all BSNL’s circles, or states, and nodal officers.

Circle/State Name Landline Mobile Email ID
Andaman & Nicobar J. M. Bhavsar ☎️ 03192243366 ☎️ 9422525399 jitendra.bhavsar@bsnl.co.in
Assam Meghray Tudu ☎️ 9437081815 bsnl99600894@bsnl.co.in
Bihar Shailendra Anand ☎️ 06122206000 ☎️ 9431002299 ebcellbihar@gmail.com
Jharkhand Sunil Kumar ☎️ 06512273366 ☎️ 9431100451 sun.kumar@bsnl.co.in
Kolkata Kundan Kumar Sinha ☎️ 8902001227 kundan.bsnl93@bsnl.co.in
Northeast-I Rakesh Kumar Sharma ☎️ 9436701700 rk.sharma@bsnl.co.in
Northeast-II ☎️ 9436701700 adebsalesne2@gmail.com
Odisha Bhabani Shankar Hansdah ☎️ 06742395088 ☎️ 9432001928 bhabanih@bsnl.co.in
Sikkim M. Balakrishna ☎️ 9491787878 balakrishnam82@bsnl.co.in
West Bengal Partho Kumar Ghosh ☎️ 03322130187 ☎️ 9434743457 parthokumar.ghosh@bsnl.co.in
Himachal Pradesh Sh. Ritesh Bahl ☎️ 01772626267 ☎️ 9417602728 riteshbehl@bsnl.co.in
Haryana Sh. Dimple Kumar ☎️ 01712603063 ☎️ 9417706071 ebharyana1@gmail.com
Jammu & Kashmir Samir Raina ☎️ 01912479575 ☎️ 9419120414 adtebjk@gmail.com
Punjab Sh. Sandeep Sachan ☎️ 9417158267 sandeep.sachan@bsnl.co.in
Rajasthan Shree Ram Meena ☎️ 01412374888 ☎️ 9432000247 mandawatram@bsnl.co.in
Uttar Pradesh East Anchal Vaish ☎️ 05222234140 ☎️ 9455116301 anchal.vaish@bsnl.co.in
Uttarakhand Subhash Chandra ☎️ 01352677102 ☎️ 9411106106 agmebuk@gmail.com
Uttar Pradesh West Amit Maheshwari ☎️ 9411800800 amitharkut@bsnl.co.in
Andhra Pradesh Bala Hussaini Dudekula ☎️ 08662444640 ☎️ 9486106450 sdeebsalesapco@gmail.com
Chennai Renu Viswanathan ☎️ 04424711267 ☎️ 9446041250 agmeb2chenni@gmail.com
Kerala B. Rajesh ☎️ 9447000092 agmeb2kerala@gmail.com
Karnataka Subathradevi N ☎️ 9485100003 sdeebktk03@gmail.com
Tamil Nadu ☎️ 9446023939 sdeebtncircle@gmail.com
Telangana Sudhakar V ☎️ 9490657999 agmebgts@gmail.com
Chhattisgarh Amit Goyal ☎️ 07712533330 ☎️ 9424101100 amitgoyal@bsnl.co.in
Gujarat Alpesh Shah ☎️ 07926480670 ☎️ 9426010666 ebgujarat@bsnl.co.in / apshah976@bsnl.co.in
Maharashtra Babar Ali ☎️ 9420221031 ebmhsales@bsnl.co.inbabarali@bsnl.co.in
Madhya Pradesh Kamal Gangwani ☎️ 9406916700 kamal.gangwani@bsnl.co.in

BSNL Grievance Redressal Contact Details for All Circles in India:

If you are not happy with the resolution, you can escalate the matter to the next BSNL Grievance Redressal level.

Circle/States Mobile Helpline Email ID Postal Address
Andaman & Nicobar ☎️ 94340-24365 cgm_an@bsnl.co.in Telephone Bhavan, Port Blair – 744101
Andhra Pradesh ☎️ 94400-24365 pg_ap_gmo@bsnl.co.in Door Sanchar Bhavan, Nampally Station Rd, Hyderabad – 500001
Assam ☎️ 94350-24365 gmadmin_assam@bsnl.co.in BSNL Circle Office, Panbazar, Guwahati – 781001
Bihar ☎️ 94310-24365 gmo_bihar@bsnl.co.in Sanchar Sadan, Patna – 800001
Chhattisgarh ☎️ 94252-01234 pg_cgappeal@bsnl.co.in BSNL Circle Office, Raipur – 492001
Chennai ☎️ 94440-24365 78 Purasawalkam High Road, Chennai – 600010
Gujarat ☎️ 94260-24365 gmnwocfa@gmail.com Telephone Bhavan, Ahmedabad – 380006
Haryana ☎️ 94160-24365 gmcfajkd@gmail.com Sector 6, Panchkula – 134109
Himachal Pradesh ☎️ 94180-24365 app_auth_hp@bsnl.co.in BSNL Circle Office, Shimla – 171001
Jammu & Kashmir ☎️ 94190-24365 gmcfajk@gmail.com Trikuta Nagar, Jammu – 180012
Jharkhand ☎️ 94311-24365 gm_cfa_hr@bsnl.co.in BSNL Circle Office, Ranchi – 834001
Karnataka ☎️ 94480-24365 appellate_maktk@gmail.com Bangalore Telecom District, Bangalore – 560001
Kerala ☎️ 94470-24365 gmhrkerala@gmail.com BSNL Circle Office, Trivandrum – 695001
Kolkata ☎️ 94330-24365 gmsmctd@bsnl.co.in 3A Chowringhee Place, Kolkata – 700013
Madhya Pradesh ☎️ 94250-24365 gm_regulation@bsnl.co.in BSNL Circle Office, Bhopal – 462011
Maharashtra ☎️ 94220-24365 agmpgmumbai@gmail.com Santacruz (W), Mumbai – 400054
Northeast ☎️ 0364-2504181 gmhrnw1@gmail.com BSNL Circle Office, Shillong – 793001
Northeast II ☎️ 03862-235888 BSNL Circle Office, Dimapur – 797112
Odisha ☎️ 94370-24365 gmcfaor@gmail.com BSNL Circle Office, Bhubaneswar – 751001
Punjab ☎️ 94170-24365 pgmcfapb@gmail.com BSNL Circle Office, Chandigarh – 160017
Rajasthan ☎️ 94140-24365 pgmcfarj@gmail.com BSNL Circle Office, Jaipur – 302005
Tamil Nadu ☎️ 94430-24365 gmcfaor@gmail.com Greams Road, Chennai – 600006
Telangana ☎️ 94400-24365 appellate_telangana@bsnl.co.in BSNL Circle Office, Hyderabad – 500001
Uttar Pradesh East ☎️ 94150-24365 anchal.vaish@bsnl.co.in Hazratganj, Lucknow – 226001
Uttar Pradesh West ☎️ 94120-24365 anchal.vaish@bsnl.co.in BSNL Circle Office, Meerut – 250001
Uttarakhand ☎️ 94120-24365 BSNL Circle Office, Dehradun – 248001
West Bengal ☎️ 94320-24365 pgmcfawb@gmail.com BSNL Circle Office, Kolkata – 700001

Conclusion: You can easily contact BSNL customer care by following the outlined steps. There are various methods to reach the BSNL helpline, and if your issues remain unresolved, you have the option to escalate your concerns to the Nodal Offices or the BSNL Grievance Redressal contacts as mentioned above.

Frequently Asked Questions for BSNL Customer Care Support:

  1. How to activate a new card? SIM card? To activate the BSNL new SIM card, call 1507. You can activate the new BSNL SIM card easily.

Once you see the network bars in your BSNL’s new SIM card, dial 1507 to complete the tele-verification to activate your SIM.

2.  Is BSNL customer care available 24/7?

Yes, BSNL customer care services are available 24×7.

    3. What is the BSNL prepaid customer care number?

BSNL prepaid customer care numbers are 1503 or 1800801503.

   4. How to get to the nearest BSNL customer care centre?

To find your nearest BSNL office, click here to locate your nearest BSNL branch.

   5. What is the BSNL broadband customer care number?

BSNL broadband customer care numbers are 1504 or 1800-345-1504.

  6. What is the BSNL landline customer care number?

The BSNL landline customer care number is 1500 or 1800-345-1500.

  7. What is the BSNL customer care number for Bihar and Uttar Pradesh?

For Bihar and Uttar Pradesh, the customer care number is 1800-180-1503.

  8. What is the BSNL customer care number for Kerala?

In Kerala, the BSNL customer care number is 1500 for landline services and 1503 for mobile services.


BSNL Registered & Corporate Office Address: Bharat Sanchar Bhawan Harish Chandra Mathur Lane, Janpath, New Delhi-110001 Corporate Identity Number (CIN): U74899DL2000GOI107739

Disclaimer:

The company, official website, or contact provider owners may change the numbers, which are for information purposes only. We are not responsible for the accuracy of any provided contact details or for any issues that may arise from using them. Please check the details on the official website to confirm their accuracy.

Cred Customer Care Number | Cred Customer Helpline Number

How to Contact Cred Customer Care: Step-by-Step Process

CRED Customer Care: The team always provides the best solutions to their millions of customers in India; however, there is no direct contact phone provided by the CRED application for users to call directly, but whenever you have any concern related to CRED, they call the users themselves as per your query and fix the issue over the phone call.

Connecting with the CRED customer care helpline takes just a few minutes, and you will receive a direct call from a CRED support agent to address the issue you raised through the CRED app via chat, social media, or email.

How to contact Cred customer care support team

Company: Cred Application 

Official Website Link: Cred Website Link

Web Support Link: Cred Customer Care 

Email: For general queries, email support@cred.club.

The Cred customer support team is regarded as one of the most reliable options for providing effective solutions for making online credit card monthly payments and utility bills, insurance, loans, house rent, and educational fees by following the simple steps provided.

If you are concerned about any recent payments or transactions, please reach out for assistance.

Here are three simple methods to connect with the CRED customer helpline, either for a callback or to address your concern:
Please follow the step-by-step process to promptly reach Cred customer care:

Step 1. Please open the Cred App, scroll down, and access the “Others” section.

 Step 1. Steps to contact the CRED customer care team

 Step 2. In the ”others” section, click on the “support section” and select the concern related to your order, payment, or service.

Step 3: After opening the “support section”, you’ll see all your recent payment histories or transactions.

Step 4. If you have any previous conversation history, simply click on “show all transactions” and select the concerned transaction to proceed further.

                             

Step 5. After selecting the concerned transaction, click on “contact support” to proceed, and a new window will pop up.

  • After you have selected the transaction ID, you need to choose an option from the suggestion box.
  • Or you may add your texts in the text box and submit the request accordingly.

Step 6. After submitting your request, you can continue with the live chat with the Cred customer care agent for the general queries; the issue can be fixed over the chat only.

Step 7. If you are not happy with the solution provided, you can go through the next steps and select “need more help”.

  • Once you select the option for help, you will receive a call back from Cred customer support on your registered mobile number within 5 to 10 minutes.
  • You can discuss your issue over the phone with a Cred customer care number and quickly resolve your issues.

 

You can deal with your credit card or other utility bills. You can receive immediate support if needed; however, there is no direct contact phone number available. One benefit is the ability to conduct online payment transactions. You can pay your monthly credit card bills or any other utility bills with it.  

How can you reach out to CRED customer care via social media platforms?

Here are the social media handles for the Cred App, from which you can contact customer support according to your preference. For any query about support, you can reach out to Cred customer care on social media handles to get your issues resolved:

  1. Facebook: you can direct message your queries to @support.cred or visit their official Facebook page @Cred.club.official
  2. On Instagram: you can send a direct message with your questions to @Cred_club.
  3. X (Twitter): your support-related queries can be sorted if you DM them on X to @CRED_support or visit Cred’s official page, @Cred Club, for the latest updates and tweets.
  4. LinkedIn: reaching out to Cred via the LinkedIn platform can also assist in resolving your customer support-related queries. You can also visit CRED’s LinkedIn page.

Note: you can contact the Cred support team through social media channels and post your concerns or queries on the social media platforms. Always make sure you mention your registered mobile number or email ID so that the Cred customer support team can reach out to you easily with the resolution needed.

Escalation & Grievance Redressal

If your issue is still unresolved or you are unhappy with the resolution, you can now escalate it to the next level, where your query will be prioritised and correctly resolved. To get the response from the grievance team, it may take up to 30 days to solve the query. 

Here are the steps you can follow to escalate the matter to the next level:
  1. For your complaint or query related to the Cred application, you can send it to these emails:

2. For queries related to UPI payment transactions, you would be required to send an email to                       support@cred.club.

3. If the issue remains unresolved, you can escalate it to npci.org.in and submit the UPI complaint form.

Conclusion:

You can contact the Cred customer support team with a very smooth and simple process. You can reach them using the Cred application, chat, email or social media platforms. If you have general queries, you will get the call back in a few minutes on your registered mobile number. Cred’s customer service is accessible through a variety of channels between 9 AM and 9 PM IST.

The company does not provide a specific helpline number for its users; however, it has a dedicated team available to assist users with any challenges they may encounter while using the services or with any other queries or concerns. The customer support team is very helpful and solves the queries promptly.

CustomersHelper.com

CustomersHelper.com

At customershelper.com, we prioritise delivering exceptional customer support and an outstanding customer experience to provide effective solutions. If customers have any queries related to contacting various applications, websites, government authorities, or specific companies, we offer the necessary email addresses, contact numbers, and a step-by-step process to facilitate easy communication and resolution of their concerns.

  1. We consistently strive to offer the most efficient means of contacting customer care, tailored to your specific needs.

  2. Always prioritise providing the maximum number of different ways to get in contact with the customer care team at any organisation.

  3. We provide a step-by-step process that includes the IVR and other options, enabling customers to swiftly choose the right IVR options or other suitable methods to communicate directly with a human agent, private companies, or government authorities.

  4. You can easily find out the correct customer care number directly with the search bar. In the search bar, you can look for any company or organisation accordingly.

If the website is unavailable or the numbers are not up to date, you can still contact us. The contact number is changed; still, you can find the correct number on our website because we regularly update all previous contact information in accordance with any changes to company policy, contact numbers, or postal addresses.

You can post your query on our website to get it resolved, or we can provide it. We can assist you in finding the correct contact number or email address if you are unable to locate it; reach out to the company, customer care, or any specific organisation.

Conclusion: Through our website, anyone can easily find any company website or application, private or government authority contact details, along with the email address, postal address, or different office addresseWe always prioritise updating the most recent contact information for new companies or organisations in each estate district or city.ty. If you are unable to contact any company, organisation, or website application, please feel free to post a query.

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