SBI Customer Care Numbers (Toll Free)
State Bank of India is the largest bank in India, and being the most trusted and reliable bank, it provides a wide range of services to their customers for different queries. Customers can contact SBI customer care departments in various ways to expedite the resolution of their issues.
Quickly getting in touch with the SBI customer care department can help solve your issue. The SBI customer care team can easily address various types of queries related to your SBI account.
SBI has direct customer contacts and offers support in various languages.
Once you highlight your query, we can solve it according to your requirements. Please go through the bill number list for your basic queries.
Bank Name: SBI BANK
Official Website Link: https://www.onlinesbi.sbi/
SBI’s Applications Links: For iOS users
For Android users:
📧 Email Support:
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- General Queries : care@sbi.co.in
- For General Queries: customercare@sbi.co.in
- For Contact Support: contactcentre@sbi.co.in
Other email contact details for SBI customer support:
-
- For general queries: tomercare@sbi.co.in send an email to
- To get support for home Loans: customercare.homeloans@sbi.co.in
- To request Aadhaar seeding: nodalofficer.aadhaarseeding@sbi.co.in.
- For escalations, contact to the : gm.customer@sbi.co.in
SBI Toll-Free Numbers (☎️ 24×7 Support)
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- Toll-free number: ☎️ 18001234
- Toll-free number: ☎️ 18002100
- Toll-free number: ☎️ 1800112211
- Toll-free number: ☎️ 18004253800
- Toll-free number: ☎️ 08026599990
Sr. No. | Queries/Services | Numbers |
1 | General Banking Queries | ☎️ 18001234 ☎️ 18002100 |
2 | Account & Transaction Support | ☎️ 180011 2211 ☎️ 18004253800 |
3 | YONO App Support | ☎️ 1800111101 |
4 | FASTag Queries | ☎️ 1800110018 |
5 | Pension Support | ☎️ 1800110009 |
6 | GST Queries | ☎️ 1800112017 |
7 | Doorstep Banking | ☎️ 1800111103 |
8 | PM Jan Dhan Yojana | ☎️ 1800110001 |
9 | Income Tax Refunds | ☎️ 1800110001 |
10 | Home Loan Support | ☎️ 1800112018 |
11 | Unauthorised Transactions | ☎️ 1800111109 |
12 | To apply for a home loan | ☎️ 917208933140 |
13 | To apply for car loan | ☎️ 917208933141 |
14 | For gold loan for gold loan | ☎️ 917208933143 |
15 | Dial for a personal loan | ☎️ 917208933142 |
16 | Give a missed call or SME | ☎️ 917208933144 |
17 | Pensioners Helpline | ☎️ 18004253800
☎️ 1800112211 |
18 | For unauthorised transaction reporting | ☎️ 1800111109 |
19 | SBI YONO | ☎️ 1800111101 |
20 | Pensioners | ☎️ 1800110009 |
21 | PMJDY | ☎️ 1800110018 |
22 | SBI FASTag | ☎️ 1800112017 |
23 | GST | ☎️ 1800112018 |
24 | Home Loan | ☎️ 18004259760 |
25 | Income Tax Refund Orders (ITRO) | ☎️ 18008900 |
26 | Wealth & Platinum customers | ☎️ 1800111103 |
27 | SBI Doorstep Banking Services | ☎️ 18008888 |
28 | Helpline for Senior Citizen & Differently abled Customers | ☎️ 18008888 |
💬 WhatsApp Banking Support
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- ☎️ +91 9022690226 WhatsApp Number
To report unauthorised electronic transactions:
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- ☎️ 1800111109 (Toll Free)
- ☎️ 9449112211 (Mobile number, toll-free)
- ☎️ 08026599990 (Toll number)
☎️ SBI National Contact Number (Toll Number)
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- General Support (India) ☎️ 080-26599990
SBI Circle Helpline Numbers (borrower’s):
Please refer to the SBI customer service numbers listed below for assistance for borrowers:
Sr. No. | Circle Name | Helpline Number |
1 | Ahmedabad | ☎️ 1800-233-7688 |
2 | Bangalore | ☎️ 080-22749254 |
3 | Bhopal | ☎️ 0755-2552819 |
4 | Bhubaneshwar | ☎️ 0674-2392960 |
5 | Chandigarh | ☎️ 0172-4567248 |
6 | Chennai | ☎️ 1800-425-4424 |
7 | Guwahati | ☎️ 9678085602 |
8 | Hyderabad | ☎️ 9959097956 |
9 | Kolkata | ☎️ 1800-345-3455 |
10 | Lucknow | ☎️ 0522-2611778 |
11 | Mumbai | ☎️ 022-26445039 |
12 | New Delhi | ☎️ 011-23368599 |
13 | Patna | ☎️ 0612-2219616 |
14 | Thiruvananthapuram | ☎️ 0471-2319909 |
The IVR options are for the numbers ☎️ 18001234 and ☎️ 18002100:
Once you dial any of these numbers, you will see the IVR options listed below.
Press zero:
- Press 1 to block your ATM card.
- Press 2 for an INB block.
- Press three for the UPI block.
Press 1: Once you press, you will get all the details related to your account and service.
- Press 1 to check your account balance.
- Press 2 to check your last five transactions.
- Press three for an account statement.
- Press 4 for CIF information.
- Press 5 for nomination or nomination-related information.
Press 2: Once you press, you will get the details for the debit card and check to book chequebook queries.
- Press 1 to generate a PIN.
- Press 2 for the status of your debit card dispatch.
- Press 3 for a debit card.
- Press 4 for a new chequebook.
- Press 5 to book a dispatch status enquiry for the chequebook.
- Press 6 to manage your ATM cards by switching them on or off.
- Press 7 for a request for a cheque.
Press 3 in this section, and you will see interest and interest certificates, INB, or, you know, related queries.
- Press 1 for YONO support.
- Press 2 for YONO Business.
- Press 3TDS and deposit the interest certificate.
- Press: 4 home loan interest certificates
- Press 5 for the interest certificate for your education loan.
- Press 6 for internet banking-related issues.
Press 4 for deposits, loans, product information, or any complaint-related issues.
- Press 1 for deposit and loan interest rates.
- Press 2 for the loan & deposit product information.
- Press 3 to check the complaint status.
- Press 4 to lodge a complaint.
- Press 5 for Haz Yatra.
- Press 6 for prepaid card services.
How to Use SBI WhatsApp Banking Support
To use the SBI WhatsApp support channel, text the phone number provided below. Depending on your concern or query, send the relevant service details from the list below to receive a quick solution or to check the status of your recent services:
WhatsApp Number: ☎️ +91 90226 90226
- To register, send SMS `WAREG <AccountNumber>` to ☎️ +91 72089 33148.
- How to use “Hi” on WhatsApp to start banking services:
- Select or send the services from the list below.
- Available Services
- Balance enquiry
- Mini statement
- Cheque request
- ATM/Branch locator
- Block ATM card
- Loan info
- Pension slip
- Digital product info
SBI SMS Services List:
Please find the list below of SBI’s SMS-based services:
Service | SMS Format | Send To |
Balance Enquiry | BAL | ☎️ 9223766666 |
Mini Statement | MSTMT | ☎️ 9223766666 |
Cheque Book Request | CHQREQ | ☎️ 9223588888 |
E-Statement (6 Months) | ESTMT <AccountNumber> <4-digit PDF code> | ☎️ 9223588888 |
Education Loan Interest Cert. | ELI <AccountNumber> <4-digit PDF code> | ☎️ 9223588888 |
Home Loan Interest Cert. | HLI <AccountNumber> <4-digit PDF code> | ☎️ 9223588888 |
Block ATM Card | BLOCK <last 4 digits of card> | ☎️ 567676 |
Control ATM Usage | SWON / SWOFFATM / POS / ECOM / INTL / DOM <last 4 digits of card> | ☎️ 9223966666 |
Green PIN Generation | PIN <last 4 digits of card> <last 4 digits of account> | ☎️ 567676 |
Car Loan Info | CAR | ☎️ 9223588888 |
Home Loan Info | HOME | ☎️ 9223588888 |
One-Time Registration | REG <AccountNumber> | ☎️ 9223488888 |
Deregistration | DREG | ☎️ 7208933148 |
SBI Grievance Redress Contacts details:
These are the contacts and SBI Grievance Redress local head office contact numbers and their addresses, circle-wise:
State/Circle | Local Head Office Address | Email Address | Grievance Phone Number |
AHMEDABAD | State Bank of India, Local Head Office, SBI Tower, 53 A, Gift City, Gandhinagar 382355 | agmcustomer.lhoahm@sbi.co.in | ☎️ 079-23320101 ☎️ 23320102 |
AMARAVATI | State Bank of India, Local Head Office (Andhra Pradesh), Amaravati Circle, Hybank Towers, Gunfoundry, Hyderabad-500001 | agmcustomer.lhoand@sbi.co.in | ☎️ 040-23387350 ☎️ 040-23387268 |
BENGALURU | State Bank of India, Local Head Office, 65, St Mark’s Road, Bangalore – 560001 | agmcustomer.lhoban@sbi.co.in | ☎️ 08025943126 ☎️ 25943500 |
BHOPAL | Customer Service Department, State Bank of India, 5th floor, Local Head Office, Hoshangabad Road, Bhopal 462011 (M.P.) | agmcustomer.lhobho@sbi.co.in | ☎️ 0755-2575226 ☎️ 2575537 |
BHUBANESHWAR | State Bank of India, Local Head Office, 111/1, Pandit Jawahar Lal Nehru Marg, Bhubaneswar, 751001 | agmcustomer.lhobhu@sbi.co.in | ☎️ 0674-2600682 |
CHANDIGARH | State Bank of India, Local Head Office, Sector-17A, Chandigarh-160017 | agmcustomer.lhocha@sbi.co.in | ☎️ 01724567423 ☎️ 4562402 |
CHENNAI | State Bank of India, Local Head Office, 16, College Lane, Nungambakkam, Chennai-600006 | agmcustomer.lhoche@sbi.co.in | ☎️ 044-28308688 , ☎️ 28308809 |
GUWAHATI | State Bank of India, Local Head Office, Opposite Assam Sachivalay, G.S Road, Dispur, Guwahati-781006 | agmcustomer.lhoguw@sbi.co.in | ☎️03612237513 ☎️ 2237663 |
HYDERABAD | State Bank of India, Local Head Office, Bank Street, Koti, Hyderabad-500095 | agmcustomer.lhohyd@sbi.co.in | ☎️ (040)23466513, ☎️ 23466108 |
JAIPUR | State Bank Of India, Local Head Office, Near Udyog Bhawan, Tilak Marg, C-scheme , Jaipur-302005 | agmcustomer.lhojai@sbi.co.in | ☎️ 0141-2256103 |
KOLKATA | State Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata – 700001 | agmcustomer.lhokol@sbi.co.in | ☎️ 9674710403, ☎️ 033-22489333 |
LUCKNOW | Customer Service Department, Local Head Office, Moti Mahal Marg, Lucknow 226001 | agmcustomer.lholuc@sbi.co.in | ☎️ 0522-2295392, ☎️ 9076603495, ☎️ 9076603496, ☎️ 9076603497, ☎️ 9076603498 |
MAHARASHTRA | SBI, Synergy, Plot No -C-6, G Block, Bandra Kurla Complex, Bandra (E), Mumbai-400051 | agmcustomer.lhomah@sbi.co.in | ☎️ 022-26445124 |
MUMBAI METRO | SBI, “Synergy”, Plot No – C-6, G Block, Bandra Kurla Complex, Bandra (E), Mumbai – 400051. | agmcustomer.lhomum@sbi.co.in | ☎️ 022 26445863, ☎️ 26445864 |
NEW DELHI | State Bank of India, Local Head Office, 11, Parliament Street, New Delhi-110001 | agmcustomer.lhodel@sbi.co.in | ☎️ 01123404124, ☎️ 23407121 |
PATNA | State Bank of India, Local Head Office, West of Gandhi Maidan, Patna-800001 | agmcustomer.lhopat@sbi.co.in | ☎️ 0612-2219469 |
THIRUVANANTHAPURAM | State Bank of India, Local Head Office, Poojappura, Thiruvananthapuram – 695012 | agmcustomer.lhotri@sbi.co.in | ☎️ 0471-2192666 |
Some Other Toll-Free Numbers: ☎️ 18001234, ☎️ 18002100, ☎️ 1800112211, ☎️ 18004253800, ☎️ 08026599990
How to Use the SBI Quick Application?
Step-by-step process of using SBI Quick: To get list of full services
Full list of Services
Send SMS “HELP” to “917208933145” to get a full list of services as a response through SMS.
- Download the application from the Play Store or Google Play.
- It works both ways; you can use it as a guest user to get the necessary support through the application.
- Once you log in via OTP, you can access basic details of your account, such as balance enquiry and check status, and you can download statements for up to six months. To access such details, you will be required to log in or register with your registered mobile number.
- SBI Quick can be used to get the support for domestic. And NRI users can directly make a call from the application.
Services that can be managed through the SBI Quick
1. One-time registration process:-
SBI one-time registration process steps:
-
- The registration process is straightforward. You simply need to send an SMS that includes the text “REG” followed by your account number to ☎️ 07208933148.
- Ensure that the SMS is sent from the registered mobile number associated with your account.
- For example, send the SMS like this: REG ☎️ 43233781122
- Once the confirmation process is complete, you will receive a notification confirming the successful registration.
If your registration process is unsuccessful:
-
- If your registration process is unsuccessful, verify the details, such as your account number and the number you are sending the SMS to, ensuring they are correct.
- Furthermore, please ensure that your bank details, including your address proof, are current with the bank.
- If you are still unable to register via SMS, please visit the nearest SBI branch to resolve the issue.
2. Account services:
-
- To use the account-related services, you first need to log in to your account.
- Give a missed call or send an SMS with “BAL” to ☎️ 919223766666.
- After you send the SMS or make the missed call to this number, you will promptly receive your account balance on your registered mobile number.
(i) To obtain the mini statement for your SBI account, follow these steps:
-
- To receive the last five transaction details on your mobile To receive the last five transaction details on your mobile number, you may call 919223766666 and will receive the details via SMS. You just need
- to mention ‘MSTMT‘ in your SMS and send it to the same number.
Note: To get the full list of services for this number, send the SMS "Help". In response, you will receive the list of all services on this number.
(ii) The process for obtaining a new chequebook has been simplified by SBI.
-
- You can send an SMS with the text “CHQREQ” to the number ☎️ 917208933145. After your SMS is successfully delivered, you will receive a consent SMS containing a six-digit code.
- Next, you need to send another SMS with the text “CHQACCY6” and include the six-digit code you received in the consent SMS. This should be sent to the number ☎️ 09223588888.
- Please ensure that you send the SMS with the code within two hours of sending the initial SMS for the chequebook request.
(iii) How to receive an e-statement or the statement for the last six months
-
- You can avail yourself of the e-statement for the last six months for your SBI savings account by sending an SMS from your registered mobile number.
- The format It should be ESTMT followed by a space, then your account number, another space, and finally the four-digit code, sent to the number ☎️ 917208933145.
- Once you send the SMS for your e-statement, please take note of the code you have sent. This code will be required to open the attachment containing your statement, which will be This code will be sent to your registered email address.
(iv) GREEN PIN
To generate a new ATM PIN via SMS, please follow the instructions below.
-
- Send your desired “PIN …” followed by the last four digits of your ATM card and the last four digits of your account number.
- Kindly send these details to ☎️ 567676.
- The new PIN will be sent to your registered mobile number, and the one-time password (OTP) will be valid for two days. However, it is advisable to change your password within 24 hours of receiving the OTP.
- To change your SBI ATM PIN, please visit the nearest SBI ATM, where you can easily update your PIN.
(v) Loans:
To apply for a home, car, personal, gold, or SME loan, please give a missed call to ☎️ 917208933145. You can either give a missed call or send an SMS for the specific loan you are interested in. To apply for a home loan, call ☎️ 917208933140. To apply for a car loan, call 917208933141. To apply for a gold loan, call ☎️ 17208933143.
-
- ☎️ 917208933143 for gold loan
- Dial ☎️ 917208933142 for a personal loan.
- Give a missed call ☎️ 917208933144 for SME
-
- For loan-related queries, you can send a message to ☎️ 917208933145 regarding any type of loan you require, including home, car, personal, gold, or SME loans.
- Once you submit your request, an SBI representative will call you, guide you through the next steps, and inform you about your further steps and offers and details regarding your preferred loan option.
(vi) MOBILE TOP-UP/PREPAID MOBILE RECHARGE:
Customers who have already registered on SBI Quick services can avail this service.
-
- Once registered, you can easily recharge your mobile number from any operator.
- The procedure remains the same: send one SMS to ☎️ 917208933145, mentioning MOBRC, and include the code for your specific operator.
- Once you submit the request, you will receive an SMS with an OTP, valid for 10 minutes. After receiving the OTP, proceed by sending the code MOBACC along with the six-digit code you received.
- After selecting your desired recharge amount and sending the request, the balance will be debited from your account.
- Please note that you can use your monthly limit for recharging.
- Your mobile phone balance is Rs 1000, and the daily limit for recharging is Rs 700, so you cannot recharge more than Rs 700 in a single day.
The message that needs to be sent to the following number: “MOBACC OTP” to ☎️ 917208933145
Below is a list of mobile operators along with their respective codes:
-
- AIRTEL : AIR
- BSNL : BSN
- RELIANCE JIO : JIO
- VI : VI
(vii) PM social securityes For information about the PM social security schemes, please visit your nearest SBI branch to learn more about the services related to these schemes.
(viii) De-Registration Process:
-
- To deregister from SBI Quick services, please follow the steps outlined below.
- Please send the message “DREG” to ☎️ 917208933148 to deregister your request.
- Once your request has been successfully registered, you will receive a notification confirming that your SBI Quick service has been deactivated, completing the process.
SBI International Customer Care Numbers List:
Residents living outside India can call +91-80-26599990 (chargeable) to contact SBI International Toll-Free Numbers, and here is the list of 21 countries with toll-free numbers to reach SBI customer support.
To report fraud or phishing-related concerns, email report.phishing@sbi.co.in, and apart from calling, if you prefer to contact the SBI support team via email, please email them at contactcentre@sbi.co.in.
While dialling these international numbers, please do not add a country code, such as +91, or dial 0091 followed by the toll-free numbers listed above.
No. | Country | Phone Numbers |
1 | Australia | ☎️ 1800-012-473 |
2 | Bahrain | ☎️ 80-801-724 |
3 | Belgium | ☎️ 80-076-562 |
4 | Canada | ☎️ 1866-3284-209 |
5 | France | ☎️ 800-740-849 |
6 | Germany | ☎️ 800-183-0736 |
7 | Hong Kong | ☎️ 800-932-045 |
8 | India | ☎️ 1800 425 3800 ☎️ 1800112211 |
9 | Italy | ☎️ 800-789-407 |
10 | Japan | ☎️ 006-633-812-439 |
11 | Netherlands | ☎️ 800-022-3031 |
12 | New Zealand | ☎️ 800-449-909 |
13 | Oman | ☎️ 800-757-92 |
14 | Qatar | ☎️ 00800-100-157 |
15 | Russia | ☎️ 810-800-293-010-12 |
16 | Saudi Arabia | ☎️ 800-814-4209 |
17 | Singapore | ☎️ 800-101-2333 |
18 | South Africa | ☎️ 800-982-360 |
19 | UAE | ☎️ 800-091-190-05 |
20 | UK | ☎️ 808-101-7633 |
21 | USA | ☎️ 1866-328-4209 |
Conclusion:
State-Wise SBI NRI Nodal Officers List:
If you are not satisfied with SBI’s other support channels, now you can contact the SBI Nodal Officer of your state to solve your query.
How Can I Complain to SBI Customer Care?
There are several ways in which you can easily contact SBI customer care.
Step 1: Visit Your SBI Branch – If you experience any issues, particularly those related to account support, or if you need to update your address or phone number, or if there is a signature issue, you will need to visit your nearest SBI branch. This will enable us to resolve such issues more effectively.
Step 2: For general queries, you may contact us using any of the provided numbers and follow the IVR options.
- General customer care: 1800-1234, 1800-2100, 1800-11-2211, 1800-425-3800.
- You can also call 080-26599990 (toll number).
- Branch Services or Phone Banking: 1800-11-22-11, 1800-425-3800
- For unauthorised transactions, call 1800-11-1109 or the mobile toll-free number: 94491-12211.
Depending on your concern, you can easily reach the SBI customer care support team, who will assist you in resolving your query promptly.
Step 3: Email Support Channel: Express your concern clearly in the subject line of your email. Additionally, please specify the details of your complaint and provide your registered mobile number and email address to facilitate the resolution.
4. To request a callback, send an SMS from the registered mobile number you have on file, making sure to include the word “UNHAPPY” in the message. Send UNHAPPY to 8008202020 to register a complaint.
The appropriate team will then reach out to assist you in resolving your issue.
5. Raise a complaint from the SBI complaint portal:
You can visit the SBI website through this link, where you will find various categories of queries.
-
- Select the appropriate category for your issue, and in the comments section, you will be required to provide your phone number. After entering your registered mobile number, you will shortly receive an OTP.
- If you have any related documents, such as screenshots, please be sure to include them. Once you have submitted all the necessary details, you can proceed to the next step.
- You will then have the opportunity to review your comments and attachments before submitting your complaint, after which we will promptly address your issue.
Conclusion:
Contacting SBI customer care support is straightforward, whether for domestic or NRI enquiries. You can reach them via phone numbers or through the SBI Quick Support application.
The application offers a variety of features designed to address your queries efficiently. It can be accessed without logging in; however, logging in provides you with the ability to view and manage your account details more effectively.
Moreover, if you have any questions regarding escalations or serious issues that require support from SBI customer care, a comprehensive step-by-step guide is available. By following this guide, you can resolve your queries with ease. You may also review the information provided and use self-help options to resolve your concerns.
SBI Customer Care Frequently Asked Questions:
-
What is the SBI credit card customer care number?
To contact credit card support, dial:
-
- ☎️ 1860-180-1290
- ☎️ 1800-180-1290
- ☎️ 1860-500-1290
2. What is the minimum balance required to keep in an SBI savings account?
-
- In SBI, there is currently no minimum balance required.
3. How can I check my SBI balance?
-
- Give a missed call or send an SMS with “BAL” to ☎️ 919223766666. You will get the message with your current balance.
4. What is the SBI customer care number?
5. How can I block my stolen or lost SBI ATM or debit card?
-
- You can block your debit card or ATM card. You need to send an SMS and write in capital letters, BLOCK XXXX, and the last four digits of your debit card and send it to 567676.